This profile has been claimed by the business owner or representative.
Extended Stay America - Great Falls - Missouri River
- Hotels
- Great Falls, MT
About this business
Location details
800 River Dr. S., Great Falls, MT, 59405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
close to the river was not very accommodating. we were there for a funeral and got there early. wanted to change clothes before the funeral ( before checkin time) they couldnt let us change anywhere. recommended other motels to change at. humm. also the rooms had kitchenettes but no utencels or pans. these items you had to order from the front desk. no coffee pot either.
Business response:
Thank you for your recent review of your stay. I sincerely apologize that we were not able to accommodate your needs for an early check-in and that you were not properly informed of our customizable kitchens upon check-in. In response to your feedback, I am coaching our staff on how to deal with special circumstances to ensure that the inconveniences you encountered do not happen again in the future. I will also make sure we let all of our guests know about our dishware policy upon check-in. Thank you very much for providing... read more
Easy to get to and the staff were super nice. I would definitely stay there again. The cost was awesome especially for an apartment like room.
Nice little place to spend a night in Great Falls. Just a quick stop over in Great Falls. Comfortable and pleasant hotel.
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that your stay with us was pleasant and comfortable. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
The location of the hotel was quite central to both the main drives through Great Falls, with a park/picnic/childrens play area just outside the back door. Our room was on the 3rd floor, and you could smell what I thought was cigarette smoke through the hallway and on into our room. While we opened the window in our room to dissipate the smell, we were unable to clear the smoke odor from the bathroom. Room had a kitchenette (fridge, stove, sink) but there were no dishes or coffee pot. The dishes and coffee pot were provide... read more
Business response:
Thank you for your recent review of your stay. We appreciate the kind comments about the location of our hotel; however, we apologize that you experienced smoke odors in your room. To uphold our companyâs high standards, I will be working with our housekeeping staff to better eliminate smoke odors from guest rooms. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the a... read more
above avg room at a reasonable price Overall a very nice stay for the cost.
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that overall you had a pleasant stay with us and that you found our hotel to be a good value. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Good location I like that it's in a good location that puts you close to the river, mall, and a few restaurants. Great Falls isn't a huge city but there are a few places that are kinda out of the way depending on where you live. The staff are all friendly and answered all the questions I had. The hotel itself is very clean, which is a must for me. All of the appliances, TV, cable, heater, and alarm clock work. The bed is very comfortable and there is a sink, full fridge, microwave and a mini stove range. There is a place to ... read more
Acceptable An acceptable place for someone in between places, not really a place I would stay for a one or two night stay
Frequently asked questions about Extended Stay America - Great Falls - Missouri River
How is Extended Stay America - Great Falls - Missouri River rated?
Extended Stay America - Great Falls - Missouri River has a 3.7 star rating with 2,127 reviews.
When is Extended Stay America - Great Falls - Missouri River open?
Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.