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Extended Stay America - Great Falls - Missouri River

3.7
  • Hotels
  • Great Falls, MT

About this business

HospitalityHotels

Location details

800 River Dr. S., Great Falls, MT, 59405, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.72,127 reviews
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Sheri's profile image
Sheri 
11 years ago

Great price for weekend getaway Stayed for Black Friday. Price was much cheaper than any other hotel plus you can request dishes and pans if you want to cook in your room. Downfall is that you have to keep asking for anything as you find you want it, but that's from people who were stealing everything. Location is great on the river. Right in the middle of everywhere we wanted to shop. 

Business response:

I want to thank you for taking the time to post a review of your stay. We are happy to know that we were able to provide you with an affordable place to stay in a convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. 

Kristian's profile image
Kristian 
11 years ago

Nice hotel and staff, close to the river. The room is like 1 bedroom apartment and has full kitchen where you can cook. Suitable for extended period of stay. Best price for the quality. Nice staff. I came in the morning and they gave me an earlier check in/out option which I used. 

Business response:

Kristian - I appreciate you taking the time to write a review of our hotel. I am glad that you enjoyed your room and your fully equipped kitchen during your visit with us. As well, it's great to hear that our staff met your needs. Thank you for choosing Extended Stay America. We hope to see you again in the future. 

Anonymous's profile image
Anonymous 
11 years ago

hard beds, good for price. Front desk was unmanned for about 20 minutes at arrival, staff member was apologetic and helpful though. Room was as expected and clean, the beds are very hard though. Breakfast was good. For the price it was quite good. 

Business response:

Thank you for the feedback about your stay at our hotel. I am happy to read your remarks about the staff and our free grab-and-go breakfast.. However, I am very sorry that the desk was unmanned upon your arrival. To ensure that a situation like yours doesn't happen again, my team is working to ensure there is always front desk coverage when a guest arrives. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better ex... read more

Danny's profile image
Danny 
11 years ago

Great value! Great service! The lady at the front counter was great. Room was a bit outdated but roomy and very comfortable. 

Business response:

Thank you for taking the time to write a review of your stay. We are pleased to read that our staff provided great service and that your room was spacious and comfortable. We do appreciate you letting us know that your room could use upgrades, and your feedback on this matter will be useful to us as we work to improve. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. 

Anonymous's profile image
Anonymous 
11 years ago

New Guest We came in a group (9) and had 5 rooms - two doubles and three singles. All adults. I don't believe any of us had ever stayed at an Extended Stay before. That being said it was as I expected. I did not ask for any of the kitchen items since I brought coffee, a cup and had the microwave. Most of our meals were included in registration for a convention that was in another property. The only concern I had was that the desk was not available at all hours as I returned from the convention after the desk was closed and m... read more

Business response:

Thank you for taking the time to write a review of your stay. Please accept our apologies that our front desk staff was unavailable to you when you were locked out of your room. In response to your review, I will be making sure that our front desk staff is more available and easy to reach for guests who might need assistance. The staff and I appreciate your comments, as it will only help us to improve. Thank you for choosing Extended Stay America. We hope to see you again soon. 

Rob's profile image
Rob 
11 years ago

Great place This place was nice place. I had driven near it on prior visits to this town. It was close to me meetings, so I stayed here. 

Business response:

Thank you for taking the time to write a review of your stay. I'm glad that we provided you a pleasant and quiet stay which was convenient to the activities you were attending while in town. The staff and I truly appreciate your positive feedback. Thank you for choosing Extended Stay America. We hope to see you again soon. 

Brittany's profile image
Brittany 
11 years ago

A nice place It was nothing fancy but perfectly functional, including a full kitchen! We had a very pleasant stay in the room and the staff was very friendly and helpful :) 

Business response:

I want to thank you for taking the time to post a review of your stay. I am proud of our team for being friendly and helpful during your stay. I am so glad to read that your room met your needs and that you enjoyed your fully equipped kitchen. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. 

Anonymous's profile image
Anonymous 
11 years ago

Good; Expedia should not make me write a review if i don't want to write a review. 

Karen's profile image
Karen 
11 years ago

Clean with very hard beds. The hotel was clean, the staff were friendly. The bed was HORRIBLY HARD. I did not sleep well at all. Unfortunately this will cause me not to return again. 

Business response:

I want to thank you for taking the time to post a review of your stay. I am so please that we provided you with a clean room and that our staff was friendly; however, it was disheartening to read that we were unable to provide you with a comfortable bed. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. 

Frequently asked questions about Extended Stay America - Great Falls - Missouri River

How is Extended Stay America - Great Falls - Missouri River rated?

Extended Stay America - Great Falls - Missouri River has a 3.7 star rating with 2,127 reviews. 

When is Extended Stay America - Great Falls - Missouri River open?

Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.