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Extended Stay America - Great Falls - Missouri River
- Hotels
- Great Falls, MT
About this business
Location details
800 River Dr. S., Great Falls, MT, 59405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
優れた立地 リバーサイドでホテルからの眺めはいいです。近くに公園やウオーキングコースもあり、子供と一緒に遊べるし、ペットの散歩がホテルの周りで出来るのでいいと思います
Okay The room was okay. The bed was EXTREMELY uncomfortable. Rock hard and gave both me and my husband back pain. The room was a good size, fit us and our two little boys nicely. I like the kitchenette. Having a newborn, it's nice to be able to heat up his bottle on the stove. And with a toddler, the fridge is nice to store his snacks and milk. Have stayed here before, will stay here again... Though the beds suck and the continental breakfast (coffee, muffins, oatmeal and apples) is a joke.
Business response:
Kara - Thank you for taking the time to write a review of your stay. We are glad that you enjoyed your spacious room and fully equipped kitchen; however, we are sorry to hear that you found your bed to be uncomfortable and that our grab-and-go breakfast did not meet your expectations. We will work to inspect our mattresses to ensure they are meeting our standards for comfort. We will also look into continuing to add to our breakfast selection. Thank you again for your feedback. We hope to see you and your family again soon.
Nice overnight stop! Super Lage direkt am Fluss, sehr nettes Personal. Die Frage ist was eine Küchenzeile ohne Topf und Teller soll? Für eine Nacht aber perfekt.
When we arrived our room was not available, was down graded to a queen size bed. Not a real big deal…. But still. Had a kitchen suite with nothing available went an asked and was given one set of dishes and a pot. Not face cloths available. Room cleanliness overall was maybe a 5 out of 10. Overall was disappointing, I would not recommend staying here.
Business response:
Dear Guest, We sincerely apologize that we were unable to accommodate your request for the specific room. While we make every effort to fulfill such requests, regrettably, there are occasions when the requested room is unavailable. We understand and genuinely regret any disappointment this may have caused. Additionally, to ensure cleanliness for every guest, we keep the dishware at our front desk, and our team is happy to deliver it to the guest's suite. Also, your comments regarding overall cleanliness are concerning and wi... read more
Rooms were not clean and the bathroom was very dated. Tub had hair in it.
Business response:
Dear Guest, Thank you for sharing your feedback. We sincerely apologize that your room did not meet the standards you expected. Cleanliness and proper maintenance are very important to us, and your comments will be shared with our housekeeping and maintenance teams to ensure these issues are addressed. Your input is greatly appreciated, and we hope you might consider giving us another opportunity to provide a more comfortable and well-kept stay in the future. Sincerely, Hotel Management
The room had little black bugs, the sheets and linens were dingy, dog feces everywhere outside, dog hair all over the lobby and hallways, cigar butts all over the sidewalks. Suspicious cars and transactions that looked like drug deals, the entire facility was simply gross. lobby. A huge do lunged T me
Business response:
Dear Guest, Thank you for your feedback. It is disheartening to see your comment, as this falls short of what we want our guests to experience. We always aim to provide a clean and comfortable environment and an exceptional stay for all our guests; however, after reading your experience's details, we regret that we could not make that happen for you. Please know that we are actively addressing these issues with our housekeeping team to ensure improved cleanliness and upkeep throughout the property. Furthermore, seeing your c... read more
Frequently asked questions about Extended Stay America - Great Falls - Missouri River
How is Extended Stay America - Great Falls - Missouri River rated?
Extended Stay America - Great Falls - Missouri River has a 3.7 star rating with 2,127 reviews.
When is Extended Stay America - Great Falls - Missouri River open?
Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.