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Extended Stay America - Great Falls - Missouri River
- Hotels
- Great Falls, MT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
800 River Dr. S., Great Falls, MT, 59405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hmm I booked a King room but when i got there i was told there were none available and had to take a double queen with a tiny desk in it. Hard to work from.The refrigerator did not work so i had some food spoil.
Business response:
Richard, thank you for evaluating your experience. We are sorry for being unable to provide you with the suite of your choice. We also apologize for the maintenance issue in the suite you stayed in. Your comment is shared with the team to do the necessary repairs. We hope you will consider giving us another opportunity the next time you are in our city. Sincerely, Hotel Management
Reasonable price and great location. Great choice for business travel. Very usable kitchen. Location is close to historic downtown and right on the Missouri river. There is a nice park/river trail all along the Missouri and comes right up to the hotel parking lot. Lots of picnic tables with park grills.
Business response:
Harold, it was a pleasure accommodating you at Extended Stay America. We are thrilled to know you liked the reasonable value we offer and that our location close to the Missouri rive and other attractions was perfect for your travel plans. Thank you for recommending us to others in your ten-star review, and we look forward to seeing you again. Sincerely, Hotel Management
Business response:
Paul, it was a pleasure receiving your fantastic rating for Extended Stay America. We are thrilled you enjoyed every aspect of your stay. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Room was clean, but bathtub was not very clean and water didn't drain well during a shower.
Business response:
Thank you for your review. Although you liked your refreshing suite, we are sorry for the issues you had in your bathroom. Your feedback will be shared with the appropriate teams for review and action. We hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Business response:
Thank you for rating your pleasant experience at Extended Stay America. We are glad to see you enjoyed your time with us and hope to welcome you again whenever your travels bring you back to the area. Sincerely, Hotel Management
Convenient and quiet!
Business response:
Jacalyn, thank you for your kind review of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management
Hallway smelled like smoke, rooms were fine, beds were comfortable. No breakfast options as advertised- not even grab and go as other hotels are doing during Covid-19.
Business response:
Thank you for your review. Although you liked our comfortable beds, we are sorry for the smoke smell you experienced during your visit. Your feedback has been shared with our housekeeping team to ensure proper procedures are being followed to remove the smell. We also regret your disappointment with our grab-and-go breakfast not being available due to the current circumstances. Please know that this information is posted on the hotel website, so our guests can be aware while making reservations with us. We hope you will give... read more
I liked that it had a small kitchenette available. I liked that it had a nice big bathroom. I didn't like that it was difficult to find.
Business response:
Sandy, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. We are glad you liked your well-equipped kitchen and spacious bathroom. However, we regret the inconvenience you faced finding the hotel. We value your comments and hope to see you again soon. Sincerely, Hotel Management
The staff were great. Quick easy checkin. They were following COVID rules and keeping their customers safe which is a great thing. The room was clean and comfy.
Business response:
Michele, thank you for choosing Extended Stay America. Our top priority is to take care of our guests, and we are glad you acknowledged our commitment in maintaining clean and safe accommodations. We will be sure to share your compliments with our team. It was a pleasure hosting you, and we hope to do so again the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Great Falls - Missouri River
How is Extended Stay America - Great Falls - Missouri River rated?
Extended Stay America - Great Falls - Missouri River has a 4.2 star rating with 1,481 reviews.
When is Extended Stay America - Great Falls - Missouri River open?
Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.