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Extended Stay America - Great Falls - Missouri River
- Hotels
- Great Falls, MT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
800 River Dr. S., Great Falls, MT, 59405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The best front desk staff around The front desk staff are always so helpful and friendly and will go above and beyond to make your stay perfect. Check in and check out were a breeze. Everything was spotless in terms of cleanliness and sanitization. I felt perfectly safe staying here. I was a little disappointed that they didn’t decorate the elevator for Halloween as they have done that every year.
Business response:
Thank you for returning back to stay at Extended Stay America. We are delighted to know you had a great experience with us and that you were impressed with our courteous associates and well-kept property. We will be sure to share your kind compliments with our front desk team. It was a pleasure having you as our guest, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Drew, it was a pleasure receiving your fantastic rating for Extended Stay America. We are thrilled you enjoyed every aspect of your stay. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
I notice the guest score was somewhat low; however, after staying there I was very impressed.
Business response:
Gina-Leigh, thank you for posting a review about your experience at Extended Stay America. It was a delight to know you enjoyed your stay, and we are happy you were impressed with our service and our suites. Thank you once again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Alexandria, thank you for rating your nice experience at Extended Stay America. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
The location was great , the room was clean . What I didn’t care for was , how people keep putting rocks to leave the side doors open . Didn’t seen safe ..
Business response:
Thank you for your review. We are glad you liked our convenient location and comfortable suites. However, we apologize you did not felt safe. We value your comments and hope you will return for the perfect stay you deserve. Sincerely, Hotel Management
Business response:
Sean, we are delighted you had an outstanding stay at Extended Stay America and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
No television, blamed the customer I typically like staying here, but they had some kind of planned television maintenance and didn’t bother to inform the guests. So from a 4 night stay I was there 2 nights with no tv because I was sleeping, aka using the service I paid for, when the tv people showed up. If they'd given me a note that they needed access to the room I'd have been sure to be up. When I called the front desk about the tv being broken they were apologetic but also blamed me for not magically knowing their mainte... read more
Business response:
Thank you for your review. We are sorry for the disturbance caused by some of our staff and also apologize for the issues you encountered with the television not working. We have followed up with our team to make sure we do not disappoint you in the future. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
Business response:
Michael, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Business response:
Thank you for sharing your rating regarding your visit. We hope you enjoyed your stay, and we do want to extend our apologies if your experience didn't meet every expectation. It was a pleasure serving you, and we hope the positive aspects of your visit will bring you back to us in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Great Falls - Missouri River
How is Extended Stay America - Great Falls - Missouri River rated?
Extended Stay America - Great Falls - Missouri River has a 4.2 star rating with 1,481 reviews.
When is Extended Stay America - Great Falls - Missouri River open?
Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.