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Extended Stay America - Great Falls - Missouri River
- Hotels
- Great Falls, MT
About this business
Location details
800 River Dr. S., Great Falls, MT, 59405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Breakfast bar was inadequate. No coffee left when I left in the am
Business response:
We are sorry we couldn’t provide you with an excellent breakfast experience. Your feedback is shared with the appropriate individuals in an effort to improve our future guests' experience. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose Extended Stay America again in the future. Sincerely, Hotel Management
Didn’t have a shower curtain in the room. Had to go and request one.
Business response:
Thank you for being our guest. Although you had an overall pleasant stay with us, we are sorry for the issue you had and regret the inconvenience it caused. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
I wish It didnt take that long to check in / we were super tired
Business response:
Thank you for staying with us and taking time to post your review. We apologize for what occurred at check-in. You have our assurance we will learn from your situation so we are better equipped to provide a first-rate experience to all of our guests. Thank you again. We hope to have the opportunity to make your next stay a complete success. Sincerely, Hotel Management
Dated and a bit smelly of chemicals used for cleaning. Walls are paper thin. Not a fan probably won’t stay there again.
Business response:
Thank you for being our guest. We are sorry for the issues you encountered and regret the inconvenience it caused. We have asked our housekeeping team to deep clean the areas to remove the smell. Also, we will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. Please revisit us so we can make it up to you. Sincerely, Hotel Management
Parking lot clean and location very nice but no place to park for check in if you go around back where there is parking the door is locked even during the day very minimal amenities
Business response:
Thank you for reviewing your recent stay. It’s nice to read you had an overall pleasant visit and liked our location. However, we apologize for the parking issues you encountered while you were here. We will be happy to assist you with these options on your next visit. We do hope you will stay with us again should you return to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Great Falls - Missouri River
How is Extended Stay America - Great Falls - Missouri River rated?
Extended Stay America - Great Falls - Missouri River has a 3.7 star rating with 2,127 reviews.
When is Extended Stay America - Great Falls - Missouri River open?
Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.