This profile has been claimed by the business owner or representative.
Extended Stay America - Great Falls - Missouri River
- Hotels
- Great Falls, MT
About this business
Location details
800 River Dr. S., Great Falls, MT, 59405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
House keeping needs to check under the beds more often and the books in the room.. the phone book was ripped... found some of the pages under the bed. Along with the bible. 2 toy cars. A toddler sock. A paper bowl. And 2 plastic drinking glasses..... but all in all. Amazing stay! The hot water was out. And was fixed instantly. Friendly staff. Smiles. I would definitely stay here again.
Business response:
Thank you for reviewing your stay at Extended Stay America. We are thrilled you had a wonderful visit and that you were impressed with our staff's friendly service. We also appreciate your valuable feedback and have taken note of it. We love that you will come again and look forward to seeing you soon! Sincerely, Hotel Management
Quiet and roomie. The amenities were quite handy and useful. Awesome customer service 👍
Business response:
Thank you for being our guest at Extended Stay America. We are thrilled to know you had a relaxing stay and that you enjoyed our thoughtful amenities as well as our impeccable service. We appreciate the recognition of our efforts and look forward to welcoming you back. Sincerely, Hotel Management
Business response:
All of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
This is a nice hotel in a great location bye the river. Its great if you have a dog or if you like to run jog or walk in the park or bye the river. On line it lists the price of a pet stay at $20 and when we arrived it was $25 . This is a very high price for a pet. We are Canadian so $25 US $ is more like $38 dollars which is very high. They also do not take cash for the pet fee. Also since the hotel is not close to any restaurants or services it was necessary to purchase some refreshments from the lobby which were very high... read more
Business response:
Neil, thank you for returning to our hotel. We appreciate you being our guest and providing your feedback. We regret any miscommunications that may have occurred regarding our pet policy. We are very happy for our guests to bring along their 'best friend'. We are grateful for your review and do hope our ideal location will bring you back so that we can provide you with a much better experience. Sincerely, Hotel Management
Business response:
Raymond, we are pleased your stay was a fantastic one and thanks for your excellent rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Excellent rooms. Close to The Missouri River Excellent room. Nice hotel.
Business response:
William, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked your comfortable suite and our location close to the Missouri River. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
Free breakfast items was not good. Mainly was junk food instead of eggs, meat, bread and juice. Was not worth the $85. Even though I was only there for one day, cleaning service is not available on a daily basis, especially with coronavirus going on
Business response:
Katrina, thank you for being our guest for an overnight stay. We are concerned about our guest's health and safety, so we will share your comments with our housekeeping team to ensure a better experience going forward. We are sorry for the disappointment you had with our grab-and-go breakfast. We will make a note of your feedback as we plan any changes to our breakfast. We hope you will consider revisiting us in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Great Falls - Missouri River
How is Extended Stay America - Great Falls - Missouri River rated?
Extended Stay America - Great Falls - Missouri River has a 3.7 star rating with 2,127 reviews.
When is Extended Stay America - Great Falls - Missouri River open?
Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.