Extended Stay America - Great Falls - Missouri River

Business response:

Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management 

Business response:

Thank you for sharing a nice feedback of Extended Stay America. We are glad to know you liked our ideal location close to the beautiful river and that you had a great stay here. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Melissa, thanks for the 5-star review of Extended Stay America. We are thrilled to know you liked our well-maintained property and the service provided by our staff was above and beyond your expectations. Our team has appreciated you for highlighting their efforts. Thank you once more for the kind comments, and we look forward to serving you at your second home. Sincerely, Hotel Management 

Business response:

Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you again soon. Sincerely, Hotel Management 

Business response:

Thanks so much for reviewing your stay at Extended Stay America. We’re glad to know our convenient location was ideal for your need but we regret that you were not happy with our grab-and-go breakfast. Your desire regarding our breakfast is also shared with our Brand Leaders so they can determine new future offerings. We hope you will return so we can make it up to you. Sincerely, Hotel Management 

Business response:

Josh, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Business response:

Peter, thank you for the review and for taking the time to recognizing the efforts of our staff. We are delighted you had a good stay and appreciated excellent service we offered. We have shared gracious compliments with all of them, and we look forward to welcoming you at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. We are glad to know you had an enjoyable stay and that you were satisfied with all that we have to offer. It was a pleasure having you here, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management 

Business response:

Dave, thank you for your overnight stay. we apologize we missed communicating details of our amenities during check-in. To ensure cleanliness, we keep the kitchenware at our front desk and our team delivers them to the room on request. We have shared your comments with them for improvement and hope you will consider giving us a second chance the next time you are in the area. Sincerely, Hotel Management