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Extended Stay America - Hampton - Coliseum
- Hotels
- Hampton, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1915 Commerce Dr., Hampton, VA, 23666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel close to the Coliseum and Interstate I stayed only one night as I live in the area and wasn’t staying in my apartment for the night. We didn’t need the long term amenities but everything was clean and nice. The front desk staff person - LeVar - was awesome! Friendly and very welcoming. The room was just enough for us to spend the night comfortably. Nothing super fancy but neat and clean and well maintained. The only negative was the free breakfast. One type of coffee and a hot water for tea or instant oatmeal/grit... read more
Business response:
Thank you for choosing Extended Stay America for your overnight stay. We are delighted to read you liked your well-appointed room and our convenient location. It is also nice to know you liked the courteous service provided by Levar. We will be sure to share your compliments with him. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
VERY CLEAN HOTEL STAFF NICE AND FRIENDLY. RATES DECENT FOR VALUE.
Business response:
Amanda, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you liked our outstanding service and found us to be a good value. Thank you for taking time to write about your stay. We look forward to your return visit. Sincerely, Hotel Management
a waste of money & staff is definitely not trained well
Business response:
We apologize for the poor service and falling short of your expectations for a perfect visit. Your comments have been shared with our team to be sure we meet the high standards you expect from our brand every single stay. We would welcome an opportunity to accommodate you once more and earn your highest marks. Sincerely, Hotel Management
Fix the Appliances The hotel was ok, not the best but far from the worst. My only real complaint was that the refrigerator wasn’t working properly and so I had no ice and couldn’t put food nor beverages in it. One of the reasons you stay at an Extended Stay is for the ability to have a fridge and stove and when one of them isn’t working, it obviously defeats that purpose. If that hadn’t been an issue my rating would have been higher. The staff was nice so no complaints there.
Business response:
Joseph, thank you for staying with us. We are glad to read you had an overall nice time with us and that you liked our courteous service. That being said, please accept our apology for the refrigerator not working properly and for the inconvenience this caused. Unfortunately, maintenance issues do arise from time to time, and once identified we work as quickly as possible to get everything fully operational. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Convenient to Convention Center The staff was very helpful, and the hotel is conveniently located for the Hampton convention center. When the hotel description said that the room kitchens were fully stocked, we didn't realize that we would need to "order" the kitchen items we needed, but then this was our first time staying in an extended stay hotel.
Business response:
Thank you for staying at Extended Stay America. We are glad to read you liked our courteous service and convenient location. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Could've used more blankets... The stay would've been perfect if there were more pillows and blankets available. Otherwise, the stay was wonderful. It was close to everything and it was perfect for an overnight stay.
Business response:
Marcella, thank you for choosing to stay at Extended Stay America. We are delighted to know you had a pleasant visit and liked our convenient location. We appreciate your feedback and have taken a note of it. We hope to have another chance to provide you a much better experience. Sincerely, Hotel Management
The rm was very very Pleasant.**************************.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are glad to know you were impressed with every aspect of our hotel, especially with your well-appointed room. We look forward to your next trip in the near future. Sincerely, Hotel Management
Pets ok Sheets didn’t fit bed kept coming off. Love that they are pet friendly. Breakfast was a joke as was wiifii
Business response:
Elaine, thank you for staying with us. We are glad to read you liked our pet-friendly policy, but we are sorry for not meeting some of your expectations with regard to our facilities. We value your feedback as it will help us improve moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Hampton - Coliseum
How is Extended Stay America - Hampton - Coliseum rated?
Extended Stay America - Hampton - Coliseum has a 4.3 star rating with 1,308 reviews.
When is Extended Stay America - Hampton - Coliseum open?
Extended Stay America - Hampton - Coliseum is open now. It will close tomorrow at 12:00 a.m.