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Extended Stay America - Hampton - Coliseum
- Hotels
- Hampton, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1915 Commerce Dr., Hampton, VA, 23666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Jo Ann, thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
A decent night for the price We stayed one night. We arrived on deep cleaning day so our rooms were very clean. We were permitted early check in and late check out. Staff were very friendly. I didn't realize that the intended period of stay for this hotel is 7 days and therefore daily cleaning would have cost additional. We prepaid but for some reason it was not registered but that was cleared by a quick call to Hotels.com.
Business response:
Tracy, thank you for posting your kind review of Extended Stay America. We are so pleased to read that you liked your well-appointed room and our friendly associates. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Enjoyed My Stay I was very happy with this hotel. Ms. Helen at check-in was so amazing. There were a lot of people checking in at the same time but she was efficient and kept a smile on her face. The room was clean and spacious. I would definitely visit this hotel again!!
Business response:
Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from Helen. She will be pleased to know her efforts are noticed and appreciated by our guests. We hope you will stay with us again the next time you visit Sincerely, Hotel Management
The room was clean. The amenities were pleasing. Liked the little kitchen area. The only kick back I have was the fact that you didn't have daily room service, of which you could have arranged I'm assure, with prior arrangements. Overall I enjoyed the stay and would go again.
Business response:
Alan, we appreciate you taking the time to review your experience at Extended Stay America. It feels good to know you enjoyed the comfort of your well-appointed room and liked having a fully-equipped kitchen to cook your own meals. Kindly note, our housekeeping service is designed for a home-like stay offering guests minimal intrusion, but we are happy to offer it on a daily basis to you at a minimal fee. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Not so clean room My room was not clean as it should have been. There was hair every where in the bathroom and spots on the sheets.
Business response:
Thank you for sharing your feedback. Although you liked most of our offerings during your pleasant stay, we are sorry for the cleanliness issue. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
Very basic and not worth more than $100/nt The hotel was very basic and my room's window had a crack in it. It was fine for one night, but I don't think I would ever choose this hotel again.
Business response:
Sean, thank you for choosing our hotel and for your review. Our guests deserve a clean, well maintained, and comfortable suite while staying with us and we apologize for the maintenance issues you encountered in your room. We have a duty to follow the processes in place to ensure each guest suite is well kept. We hope you will give us another opportunity to provide you with the experience you deserve Sincerely, Hotel Management
Perfect for our needs! We were house hunting and needed a place that was pet friendly. Having a kitchen was most helpful, because of my dietary constraints. Great shower. Very clean, and staff was super friendly and professional.
Business response:
Thanks for being our guest at Extended Stay America. We are delighted to read you liked the kitchenette in your room and that you took advantage of the pet-friendly feature. Thank you once again for your terrific feedback. We hope to welcome you and your pet back soon. Sincerely, Hotel Management
The bed was too hard, very uncomfortable. The pillows were very soft, and needed more.
Business response:
Nita, thank you for your comments. We are sorry you found the sofa bed uncomfortable. We do have a variety of room configurations which may be more suitable to your needs the next time you stay with us. We appreciate your feedback as we continually strive to meet the needs of every guest. We hope to see you again soon as our guest. Sincerely, Hotel Management
Church stay Appears to be an older facility but does have full size refrigerator, 2 burner stove. Have to request all supplies( pots, dishes etc) because they have been sanitized. Still felt they were't clean & washed what I used. Think I woke the floor on Saturday morning with the toilet "howling". Took a while to realize needed to flush it again to silence it. Breakfast is a "grab & go" which doesn't include cereal or milk. Coffee was good.No information in rooms so did not find ice machine. Guess I could make it in freeze... read more
Business response:
Thanks for taking the time to share your review online. Although you liked our location, we apologize that we couldn’t live up to our promise of providing you a perfect stay. Your feedback with regard to the cleanliness of our kitchenware and the breakfast offerings is discussed with the appropriate individuals in an effort to improve our future guest experiences. Kindly note we have a full-size refrigerator with ice trays for guests’ convenience in every room and therefore, we do not have ice machines. We hope to have anoth... read more
Frequently asked questions about Extended Stay America - Hampton - Coliseum
How is Extended Stay America - Hampton - Coliseum rated?
Extended Stay America - Hampton - Coliseum has a 4.3 star rating with 1,378 reviews.
When is Extended Stay America - Hampton - Coliseum open?
Extended Stay America - Hampton - Coliseum is open now. It will close tomorrow at 12:00 a.m.