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1915 Commerce Dr., Hampton, VA, 23666, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
I enjoyed my stay. The room was better than expected. I liked how the staff were polite & professional. They informed me everything I needed to know about their hotel. The room was spotless & I liked the view from my window, however, I didn’t like the shades being wide open so anybody & everybody outside could see me walking into the room. I would’ve also enjoyed a better variety of tv channels.
Business response:
Thank you for the nice feedback of Extended Stay America. It’s great to know you were impressed our associates and that you enjoyed your well-appointed accommodations. Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Business response:
Shirley, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Hotel was clean, hallway smell but room was nice and clean.
Business response:
Jasmine, thank you for posting a review of your stay. We're glad to know you were pleased with your well-kept room, but we're sorry for the odor you experienced in the hallway. Please be assured that we have discussed your feedback with our housekeeping team, and we're working with them in order to remove the smell from our property. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Business response:
George, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
We are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
I liked the place It is good for couple and family. Business only for stay not for meetings.
Business response:
David, thank you for being our guest at Extended Stay America. We're glad to know you liked our family-friendly hotel and that you had a great time with us. We hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Don't stay here The first room smelled like smoke, the second one smelled like mildew. The decore was horrendous. Not Happy with my stay.
Business response:
Nancy, thank you for reviewing your stay with us. We apologize for the problems you encountered while you were here. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. Please be assured that we have discussed your feedback with the appropriate teams, and we're taking immediate actions to prevent such situations from happening again. We hope you will give us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Extended Stay America - Hampton - Coliseum has a 3.6 star rating with 2,143 reviews.
Extended Stay America - Hampton - Coliseum is open now. It will close tomorrow at 12:00 a.m.