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Extended Stay America - Hampton - Coliseum
- Hotels
- Hampton, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1915 Commerce Dr., Hampton, VA, 23666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Church stay Appears to be an older facility but does have full size refrigerator, 2 burner stove. Have to request all supplies( pots, dishes etc) because they have been sanitized. Still felt they were't clean & washed what I used. Think I woke the floor on Saturday morning with the toilet "howling". Took a while to realize needed to flush it again to silence it. Breakfast is a "grab & go" which doesn't include cereal or milk. Coffee was good.No information in rooms so did not find ice machine. Guess I could make it in freeze... read more
Business response:
Thanks for taking the time to share your review online. Although you liked our location, we apologize that we couldn’t live up to our promise of providing you a perfect stay. Your feedback with regard to the cleanliness of our kitchenware and the breakfast offerings is discussed with the appropriate individuals in an effort to improve our future guest experiences. Kindly note we have a full-size refrigerator with ice trays for guests’ convenience in every room and therefore, we do not have ice machines. We hope to have anoth... read more
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
The staff was very nice and accommodating. The room was spacious and clean but the bath room fan was like a jet engine roaring down the runway.
Business response:
Todd, thanks for evaluating your stay. We are glad to read you liked our overall service and your room. Your concern in regard to the bathroom fan will be shared with our maintenance team. It was a pleasure hosting you, and we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest and for rating your experience. We regret to have missed the chance to provide you with a perfect stay. Please give us another chance to prove that we are committed to providing excellent guest experience. Sincerely, Hotel Management
Bargain Price For a Nice Hotel Room was somewhat outdated but overall it was clean and a nice bargain to spend the night.
Business response:
We appreciate you choosing to stay at Extended Stay America and taking time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. Your feedback is valuable, and we hope you will visit us again. Sincerely, Hotel Management
Hampton Weekend When I checked in, I was given a handicapped room that wasn't 100% ready to be occupied. It seems that was all that was available despite having pre-registered. I was moved to another the next morning after complaining to the front desk about the condition of my first room ( bathroom shower rack was not hooked up, kitchen floor sticky with dried food, desk chair very dusty). The 2nd room was fine. Everything went well from that point on through the end of my 3 night stay.
Business response:
Thank you for being our guest at Extended Stay America. We are sorry you had an inconvenience with your first room, but we are glad to know that the problem was resolved to your satisfaction and you had a nice stay. Thanks again, and we look forward to seeing you soon. Sincerely, Hotel Management
One day we had no power it was hot and some of my stuff melted and went bad
Business response:
Kalisha, thank you for your review. Your total satisfaction is always our top priority, and I am sorry we failed to deliver that. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Business response:
We appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
Room was dirty but manager was accommodating
Business response:
Thank you for being our guest. It is a pleasure knowing you were pleased our wonderful service offered by our staff and that you had a great stay. Your compliments have been shared with the entire team for exceeding your expectations. All of us at Extended Stay America would love to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Hampton - Coliseum
How is Extended Stay America - Hampton - Coliseum rated?
Extended Stay America - Hampton - Coliseum has a 4.3 star rating with 1,380 reviews.
When is Extended Stay America - Hampton - Coliseum open?
Extended Stay America - Hampton - Coliseum is open now. It will close tomorrow at 12:00 a.m.