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Extended Stay America - Hampton - Coliseum
- Hotels
- Hampton, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1915 Commerce Dr., Hampton, VA, 23666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice
Business response:
Thank you for choosing to stay at Extended Stay America. We are thrilled to know you were comfortable here and that our service, as well as facilities, were to your satisfaction. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management
Good stay The bed was comfortable and the room was clean. There was coffee in the morning but no continental breakfast like advertised. But overall a good stay and would stay again. Convenient to restaurants and shopping. Just wish hairdryers were kept in the room verses having to go ask st the desk.
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and were impressed with the convenience of our location. It was a pleasure hosting you, and we look forward to serving you again soon! Sincerely, Hotel Management
Unorganized Poor management, poor housekeeping. My room was filthy I had to wait til the next day to get service and they still did a horrible job.
Business response:
Thank you for your feedback. It was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
Service was bad because I arrived after booking through hotels.com for a queen room that wasn't available so I wasn't put in a double bed room. Then I went to add more nights and they tried to charge me again for the double room they put me which was not my fault bc the queen room wasn't available. I had to pull up my reservation and go back to the desk clerk fir a refund and show them that I book a queen but you didn't have any available so the person that checked me in put me in the room as a courtesy for the inconvenience... read more
Business response:
Thanks for being our guest. We sincerely apologize for not providing you with the room of your choice and that we couldn’t deliver you with a hassle-free experience. Your feedback is of utmost value, and we will use it to improve our performance going further. Please give us another chance, so we can make it up to you on your next visit to our city. Sincerely, Hotel Management
Business response:
Alecia, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Average for the Price It would've been nice to have a hair dryer in the room, trash cans outside and near the lobby. Also, we were suppose to get a continental breakfast and there was nothing there but coffee in the morning.
Business response:
Michelle, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect stay. Kindly note, all the kitchenware and in-room amenities i.e. hair-dryers and other toiletries are available at front desk and are complementary. Also, your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope the positive... read more
Business response:
Lori, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
James, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
Tammy, thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Hampton - Coliseum
How is Extended Stay America - Hampton - Coliseum rated?
Extended Stay America - Hampton - Coliseum has a 4.3 star rating with 1,308 reviews.
When is Extended Stay America - Hampton - Coliseum open?
Extended Stay America - Hampton - Coliseum is open now. It will close tomorrow at 12:00 a.m.