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Extended Stay America - Hampton - Coliseum
- Hotels
- Hampton, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1915 Commerce Dr., Hampton, VA, 23666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice staff but property needs to be updated. My room was clean but it felt like I was in super 8 with a Kitchen. Didn't feel too comfortable.
Business response:
We are glad you stayed with us. It's nice to read you liked the cleanliness of your room as well as our attentive service. That being said, we're sorry our hotel did not meet your expectations. We agree there are areas of the hotel which are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans ... read more
Great comfortable stay and friendly staff. Would recommend
Business response:
Thank you for sharing your wonderful review of Extended Stay America. It’s our pleasure knowing you had an excellent stay and that you were impressed with our helpful associates. We thoroughly appreciate your recommendation and cannot wait to host you again in the future. Sincerely, General Manager
Different hotel model Extended stay has a somewhat different approach. The standard size room has a nearly complete kitchen including a full size refrigerator, microwave and two burner stove. The room has no utensils, plates etc. however a variety of packages can be ordered at the front desk including a full group of plates, utensils, glasses and pots & pans. You could save a considerable amount of money cooking in your room during an extended stay. This hotel is much more suited to a long stay by a family than your typical ... read more
Business response:
Glenn, thank you for choosing our hotel and for your candid review. We are glad to know you had an overall comfortable stay and that you took advantage of most of our facilities and amenities. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, General Manager
Nice... It was quite an enjoyable stay. Clean room and hospitable staff. Quiet too.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to know you were impressed with every aspect of our hotel, especially with the courteous service provided by our associates. We look forward to being of your service again whenever your plan brings you our way! Sincerely, General Manager
Good price for the time i was there Good customer service even though we had a late check in. Staff was friendly and attentive to our needs.
Business response:
Dorian, thank you for sharing your kind review. We are pleased to read you were impressed not only with our courteous associates but also with the value we offer. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Pleasant Our overall stay was good. The facilities was nice but our bed wasn't very comfortable, the laundry facilities was really nice but I had to wait for assistance to get change for the laundry room and an extra towel that was needed.
Business response:
Danette, thank you for taking the time to post your review. We are happy to know you were satisfied with most aspects of our hotel and had an overall pleasant stay. However, we are sorry for the problems you encountered with the comfort of the bed. I have shared your comments with my engineering department and we are looking into the issue so that we can correct it. We hope you will choose us again so we can deliver you a flawless experience. Sincerely, General Manager
In Between The Location was closer to the Coliseum than I thought I could walk over for my event. The Hotel was clean and quiet. I was disappointed due to the fact if I wanted housekeeping to come everyday there was a $5.00 charge per day. For me that takes away from the funds I set aside to tip the cleaning staff. There was no Kleenex in the room. If we need anything it was best to go to front desk and get it otherwise there was quite a wait.
Business response:
Thank you for choosing our hotel while attending an event. We are pleased to know you enjoyed your overall stay and that our location was convenient for your needs. However, I am sorry you were disappointed with our hotel policies and regret the inconvenience it caused. Please know, our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer this service to you at a minimal fee. We appreciate your business and hope to have the opportunity to welcome you... read more
Surpassed expectations Having read a number of the reviews and the 3.5 avg rating, I wasn't expecting such a great stay. Everything that was advertised as being in the room was there, and it all worked. I wanted a non-smoking room and for the first time ever, I got a room that did not smell like stale cigarette smoke.
Business response:
Ellen, thank you for selecting Extended Stay America. It’s a pleasure knowing you enjoyed being with us and loved everything we offer, especially your well-appointed room. We hope to welcome you back soon. Sincerely, General Manager
Business response:
Kristin, we couldn’t be more pleased to receive a terrific rating of Extended Stay America. We are committed to making sure each guest has an exceptional experience, and we are thrilled to see we backed up our promises. We hope you are already planning another trip our way! Sincerely, General Manager
Frequently asked questions about Extended Stay America - Hampton - Coliseum
How is Extended Stay America - Hampton - Coliseum rated?
Extended Stay America - Hampton - Coliseum has a 4.3 star rating with 1,308 reviews.
When is Extended Stay America - Hampton - Coliseum open?
Extended Stay America - Hampton - Coliseum is open now. It will close tomorrow at 12:00 a.m.