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Extended Stay America - Hampton - Coliseum
- Hotels
- Hampton, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1915 Commerce Dr., Hampton, VA, 23666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok stay Several days there was no coffee or food at the free breakfast. Vapping in hallways made it smell terrible and caused my daughter to have an asthma attack. Size and cleanliness of fridge sink and cookers was very good. Small water leak in bathroom under sink. Confusion about additional 25 dollar check in fee. Front desk staff had people skill problems.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Staff was great, room was OK. Would have liked to see basic amenities like hair dryer, minimal dishes, cooking utensils provided without asking for them.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Wifi code didnt work properly, front door was locked upon arrival, and employee asked us for cigarettes. Room was fine. No major complaints overall.
Business response:
Thank you for being our guest. We are pleased to read you liked your room and had an overall comfortable stay. However, we apologize for any inconvenience caused to you while being here and your feedback will be shared with our concerned team which will help us serve our guest better moving forward. We hope the positive aspects of your visit will bring you back to our hotel. Sincerely, Hotel Management
Business response:
Thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, Hotel Management
Staff ..Excellent Staff went above and beyond the call of duty .Friendly and Nice ......
Business response:
Thank you for being our guest at Extended Stay America and for sharing your great experience. We are glad to know you had a comfortable stay and that you loved our courteous service. I’ll be sure to share your compliments with my entire staff and all of us look forward to welcoming you back soon. Sincerely, Hotel Management
R&B weekend It was a good visit, the hotel was better than i expected.
Business response:
Thank you for taking the time to share your kind review of Extended Stay America. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, Hotel Management
great staff, Noel is great, helps and assist with your needs.
Business response:
We are thrilled to read you had a great stay at Extended Stay America. Thank you for mentioning our staff, especially Noel. He is a true asset to our team, and we will be sure to share your compliments. Again, thanks for your feedback, and we hope to see you again soon! Sincerely, Hotel Management
I had a problem with my booking and the staff bent over backwards to resolve it. The room was very clean. There were extra towels which was great. I will stay here every time I visit Hampton.
Business response:
Calvin, thank you so much for your positive feedback about your experience. Here at Extended Stay America, we take pride in creating a memorable, exceptional 'home away from home' for our guests. So we are thrilled to know our team provided great service. Come back soon - we appreciate your business! Sincerely, Hotel Management
Clean comfortable rooms. However, I arranged a late check in but no one was at the front desk. I had to spend one night at a different hotel. The next day they were helpful and the situation was taken care of to my satisfaction.
Business response:
Thank you for including Extended Stay America in your travel plans. It’s nice to know you enjoyed your comfortable room and were left with an overall good impression. We appreciate your feedback and hope to have the honor of hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Hampton - Coliseum
How is Extended Stay America - Hampton - Coliseum rated?
Extended Stay America - Hampton - Coliseum has a 4.3 star rating with 1,308 reviews.
When is Extended Stay America - Hampton - Coliseum open?
Extended Stay America - Hampton - Coliseum is open now. It will close tomorrow at 12:00 a.m.