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Extended Stay America - Hampton - Coliseum
- Hotels
- Hampton, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1915 Commerce Dr., Hampton, VA, 23666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was a nice size. They have vending machines but no ice machine. It's a little tricky finding the location, but it's quiet and conveniently located less than 5 minutes away from the interstate, a variety of restaurants, shopping and entertainment. You can literally walk to the Hampton Convention Center and the Hampton Coliseum.
Business response:
Thank you for including Extended Stay America - Hampton - Coliseum in your travel plans. It’s nice to know our location was convenient for your needs and that you were impressed with your spacious room. I would also like to inform you that, as we have a full-size refrigerator in all of our suites which includes ice trays for your convenience, we do not have ice machines on our property. Your feedback is much appreciated, and we hope to have the honor of hosting you again soon. Sincerely, General Manager
Business response:
Thank you for staying at Extended Stay America - Hampton - Coliseum. We are glad to know you enjoyed your stay thoroughly. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
Very short stay. Our stay was just overnight. Was not long enough to give an exact evaluation.
Business response:
Thank you for choosing our hotel for your overnight stay. We appreciate your feedback and hope to see you again in the future. Sincerely, General Manager
No Breakfast; Otherwise OK. The hotel was reasonably clean, service was friendly. Don't count on breakfast. They have light and dark coffee, hot water, and a few packaged snacks. No hot food. No cold food. No dining area. No fresh fruit. No breakfast.
Business response:
Thank you for choosing Extended Stay America - Hampton - Coliseum and for your review. We are pleased to read our well-kept property and courteous associates left you with a good impression of our hotel. However, we are sorry that our breakfast offerings were not to your liking. We will be sure to share your feedback with the concerned team as we plan any changes to the same. We appreciate you being our guest and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Business response:
Ladawn, Thank you for being our guest and letting us know your overall visit was a pleasant one. Although we make every effort to be perfect, sometimes we fall short. We hope the positive aspects of your visit will bring you back to our hotel. Sincerely, General Manager
Just a motel to stay one night Nothing special. Just a place to stay for a night. Price was lowest I could find. Breakfast was muffin or granola bar only. Coffeemate ran out. Not good.
Business response:
Thank you for staying at our hotel. Although you liked some aspects of your stay, we’re sorry for not living up to your expectations and regret the inconvenience caused. Your feedback is important to us and we are taking immediate action to identify why we failed so we can prevent these issues from occurring again. We hope you will consider giving us the opportunity to make it up to you on a future visit. Sincerely, General Manager
Very nice room, would go back again. Many reviews are negative for this hotel, but I found it to be much better than expected. A nice clean room, quiet halls, excellent staff. I wish the breakfast experience had been better. It was listed as "grab and go", and it was what was advertised. Good coffee and muffins. I just wish there had been a place to sit. Overall a 4.5 experience!
Business response:
Mike, thank you for being our guest and for taking the time to review your experience at Extended Stay America - Hampton - Coliseum. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Reviews such as yours mean a lot! We look forward to welcoming you back. Sincerely, General Manager
Checking in staff Mike was wonderful & friendly! Checking out staff was rude, no shower caps & other small things & tub was verrrryyyy slow draining. Would not book again
Business response:
Thank you for taking the time to share your feedback. We are pleased to know you liked the service provided by Mike, but I am sorry for one of our staff not very attentive to you and that you also had issues in your bathroom. I have shared your review with my the appropriate individuals to ensure happy guests is our number one priority. We hope to have another opportunity to make this up to you on a future date. Sincerely, General Manager
Business response:
Many thanks for posting your gracious rating about Extended Stay America - Hampton - Coliseum. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was great to have you here, and we hope to see you again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Hampton - Coliseum
How is Extended Stay America - Hampton - Coliseum rated?
Extended Stay America - Hampton - Coliseum has a 4.3 star rating with 1,308 reviews.
When is Extended Stay America - Hampton - Coliseum open?
Extended Stay America - Hampton - Coliseum is open now. It will close tomorrow at 12:00 a.m.