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Extended Stay America - Hampton - Coliseum
- Hotels
- Hampton, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1915 Commerce Dr., Hampton, VA, 23666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
room was clean and was comfortable-----missed a coffee maker and hair dryer
Business response:
Roger, thank you for sharing your experience at Extended Stay Amreica - Hampton - Coliseum. We are glad to know you loved your spotless room and enjoyed your time with us. Please know our brand standards require us to keep kitchenware and bath amenities such as hairdryers at the front desk to ensure cleanliness, and our team gladly delivers these items to your suite. We hope you will come back to our hotel again soon. Sincerely, General Manager
Great location, ok facilty, nds better management The good, the bad, & the ugly: I stayed 2 nights. First the bad: The first night the room smelled like a cigar smoker's convention even though the entire hotel is "smoke free." They moved me to another room for the 2nd night which was fine. THE ROOMS DO NOT HAVE COFFEE POTS OR HAIR DRYERS. The explanation was that people steal them so they keep them in the office available on request. I requested a hairdryer and never got one. I haven't heard of a hotel that doesn't have thes... read more
Business response:
Kent, thank you for staying with us and sharing your comments. We are glad that you liked your comfortable room, our attentive associates and convenient location as well. However, we are sorry for your disappointment with our in-room amenities and for the issues you had with our breakfast offerings. We will discuss these issues at our future team meetings and will focus on ways to improve in these areas so our guests have an exceptionally pleasant experience when staying at our hotel. We hope you will give us another chance ... read more
Business response:
Joseph, Thank you for choosing to stay at our hotel. We are happy to know your overall visit was a pleasant one. However, we’re sorry we missed meeting some of your expectations. We hope you will consider staying with us again. Sincerely, General Manager
Business response:
Marilyn, it was a pleasure having you as our guest. We are glad you chose Extended Stay America - Hampton - Coliseum. We hope our hotel would be your first choice every time you visit our area. Sincerely, General Manager
No what expected Bed was good & air conditioning worked well. Was not prepared to have to ask for everything. Information said kitchen was equipped with dishes etc but had to request at desk then wait for them to be delivered. Explanation was "so they could be sanitized". No dish detergent so I could not wash the ones I used, no dish cloth but did have drying towel. Said would have toiletries but only had half full tube of shampoo and it had no seal on it. Did have bar of soap for bath and one for hand washing. No ice machin... read more
Business response:
Thank you for staying with us. It's great to hear you enjoyed your stay overall, although we apologize for your disappointment with the in-suite amenities and our complimentary grab and go breakfast offerings. Since our suites are designed for guests staying multiple nights desiring home-like living, these guests often bring their own bath amenities such as hairdryers and toiletries. These items are available and complimentary at the front desk at any time. Kitchenware for your suite is also available and kept at the front d... read more
Business response:
Cynthia, thank you for sharing your generous ratings regarding your stay at Extended Stay America - Hampton - Coliseum. It’s our pleasure knowing your overall experience with us was an enjoyable one. We hope to welcome you back soon. Sincerely, General Manager
Business response:
Thank you for choosing our hotel and for your review. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - Hampton - Coliseum. Sincerely, General Manager
It'll do It was clean. I personally feel it could have been more up to date. The room seemed a bit dated. Only have coffe & muffins in lobby area. Lobby is very small. Nothing fancy about hotel. But I guess it's fancy enough for being a pet friendly place. Oh yeah & elevator was scary looking & riding in it was a test..lol. Hotel to me needs major renovations
Business response:
Thank you for your feedback. We appreciate your comments about our pet friendliness and your overall stay and will follow up on your constructive remarks as well. It was a pleasure having you as our guest, and we hope to see you on your next visit to our area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Hampton - Coliseum
How is Extended Stay America - Hampton - Coliseum rated?
Extended Stay America - Hampton - Coliseum has a 4.3 star rating with 1,308 reviews.
When is Extended Stay America - Hampton - Coliseum open?
Extended Stay America - Hampton - Coliseum is open now. It will close tomorrow at 12:00 a.m.