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Extended Stay America - Hartford - Meriden
- Hotels
- Meriden, CT
About this business
Location details
366 Bee St., Meriden, CT, 06450, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good room for the money Hotel was nice, staff personable and room was clean. I would stay there again. Bed was a little hard.
Great value All our needs were met. Very quiet, clean, and comfortable.
Good room for the price Bed was a bit squeeky and hard and the television set is a bit small, but the room was clean with plenty of towels. Front desk personnel were extremely friendly and helpful and the location was close to major highways, yet it was quiet.
will use this facility on next trip We were pleased with the cleanliness of this facility. The staff was pleasant and knowledgeable. Always a greeting day or night. The room was clean, and the kitchen was a bonus. We will use this motel again on our next visit
Full time guest beside me very loud
Business response:
Dear Guest, Thank you for choosing Extended Stay America and sharing your experience. We appreciate your high rating and are glad your stay has been positive overall. However, please accept our apologies for the disturbances you experienced from nearby guests. We understand how important a quiet environment is, and for the future, please know our front desk staff is always available to help, including relocation whenever possible. We hope to have another opportunity to welcome you back and provide you with a more favorable e... read more
Dirty abd nasty
Business response:
Dear Guest, We’re very sorry to hear about your disappointing impression of the property. Cleanliness and overall presentation are essential to the environment we aim to provide, and we regret that we did not deliver on this during your visit. Your feedback has been noted, and we will share it with the relevant teams to ensure greater attention to overall cleanliness and guest satisfaction. We hope you will consider giving us another opportunity to offer a visit that feels far more comfortable and well-maintained. Sincerely,... read more
Breakfast was advertised but they only served coffee, with powdered creamer and only caffeinated tea. That is not breakfast! False advertising. We were upset. We also had to ask for a blanket! Staff was friendly, room fine. We will not return
Business response:
Dear Guest, We are genuinely sorry that your stay did not meet your expectations. We understand how disappointing it must have been to find limited morning options and to need to request additional items for comfort. While we are glad to know our team and accommodations were to your satisfaction, we recognize that other aspects of your visit fell short. Your feedback is extremely valuable, and we are reviewing these concerns to make meaningful improvements. We hope you will reconsider and allow us the chance to provide a mor... read more
Room felt neglected overall and only had 2 top sheets as cover for the bed. Got pretty cold in the night. I guess I expected more.
Business response:
Dear Guest, We’re sorry to hear that your room did not meet expectations and that you were uncomfortable during the night. It’s disappointing to learn that the bedding provided was insufficient, and we apologize for the inconvenience this caused. While we strive to ensure every guest feels well accommodated, we understand how this situation affected your comfort. Your feedback has been shared with the team as we work to improve both room upkeep and in-room amenities. We hope you will allow us another opportunity to provide a... read more
Room was disgusting towels and bed sheets smelt awful like idk what Cable didnt work on the tv had to call to get that fixed was a huge or deal Staff was rued to my daughter for the way she was dressed she came down for breakfast and they immediately came after her asking her if she was staying there and what rooom she was in and if she was a guest or not
Business response:
Dear Guest, Thank you for sharing your experience. We are sorry your stay was not as comfortable as expected. What you described is not reflective of our usual standards, and your concerns will be shared with the team to ensure a better experience moving forward. We always want every guest to feel welcome and cared for throughout their stay. We hope you will consider giving us another opportunity to provide a more pleasant and comfortable visit in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Hartford - Meriden
How is Extended Stay America - Hartford - Meriden rated?
Extended Stay America - Hartford - Meriden has a 3.4 star rating with 1,434 reviews.
When is Extended Stay America - Hartford - Meriden open?
Extended Stay America - Hartford - Meriden is open now. It will close tomorrow at 12:00 a.m.