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Extended Stay America - Houston - Galleria - Uptown
- Hotels
- Houston, TX
About this business
Location details
2300 W. Loop S., Houston, TX, 77027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location was great. Bed was hard, kitchenette sink was dripping all night,loud AC, elevator and hall smelled and was not informed of a $50 deposit.
Business response:
Dear Noel, thank you for staying at our hotel and sharing your comments. It is disappointing to read about the issues you encountered. We apologize for not delivering the exceptional stay you deserved. Our priority is to provide seamless, outstanding hospitality so our guests will want to return; therefore, we hope to have an opportunity to regain your trust and confidence the next time you visit this area.Sincerely,Hotel Management
Good for the Price Overall acceptable stay. There was an odor of marijuana in the halls though it was supposed to be a non-smoking hotel. No extra pillows and 2 pillows in room very flat. Some minor cosmetic things- floor coming up, worn appearance. Staff was friendly though. Ample parking.
Business response:
Dear Guest, thank you for choosing to stay with us. We are happy to read that you had a comfortable stay and appreciate your compliments for our staff. We assure you we will share your appreciation with our team as it will encourage them to serve much better our future guests. Please be assured that we have shared your feedback with our housekeeping and maintenance team to ensure such issues do not compromise our future guests’ experience. We wish to welcome you back to our hotel to serve you with impeccable hospitality.Sinc... read more
MUY BUENA ATENCION EL PERSONAL FUE SUMAMENTE AMABLE, ME PERMITIERON ELEGIR LA HABITACION, ME AYUDARON CON PAQUETES QUE ME ENVIARON
Good
Clean and nice
Business response:
Dear Adelya, thank you for sharing your experience with other travelers. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associate's dedicated service. Thank you for taking time out of your day to recognize our efforts! We hope you choose Extended Stay America any time your travels bring you back this way. SincerelyHotel Management
Excellent location great price great parking nice people
Close to everything
Business response:
Dear Marco, thank you for the great review. We loved knowing how pleased you were with our location and appreciated the easy access to everything you planned for this trip. Thank you for choosing Extended Stay America. We hope you will make the same choice when your travels bring you back to the city.SincerelyHotel Management
Frequently asked questions about Extended Stay America - Houston - Galleria - Uptown
How is Extended Stay America - Houston - Galleria - Uptown rated?
Extended Stay America - Houston - Galleria - Uptown has a 3 star rating with 2,716 reviews.
When is Extended Stay America - Houston - Galleria - Uptown open?
Extended Stay America - Houston - Galleria - Uptown is open now. It will close tomorrow at 12:00 a.m.