This profile has been claimed by the business owner or representative.
Extended Stay America - Houston - Galleria - Uptown
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2300 W. Loop S., Houston, TX, 77027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Relaxing The Front desk team was professional and very accommodating. I usually stay at the Greenway location however this one was way better…
Business response:
Michael, it's so nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
Staff was extremely courteous and provided great service. Overall condition of hotel was not good at all. I could hear and see water in the walls behind the shower wall dripping from another restroom. Walls in the hallway were patched up and missing paint. Holes were cut in the ceilings in the hallway with exposed pipes. Carpets were stained and the facility smelled.
Business response:
Kristin, thank you for evaluating your stay at our hotel. We apologize for the maintenance and cleanliness issues you encountered during your visit. We take such concerns seriously, and we will discuss them with appropriate individuals as we strive to enhance our guest experience. On a positive note, we are thrilled to know you were pleased with our outstanding service. We are grateful for your feedback, and we hope you will give us another opportunity to host you. Sincerely, Hotel Management
Was nice
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Galleria - Uptown
How is Extended Stay America - Houston - Galleria - Uptown rated?
Extended Stay America - Houston - Galleria - Uptown has a 4.2 star rating with 1,374 reviews.
When is Extended Stay America - Houston - Galleria - Uptown open?
Extended Stay America - Houston - Galleria - Uptown is open now. It will close tomorrow at 12:00 a.m.