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Extended Stay America - Houston - Galleria - Uptown
- Hotels
- Houston, TX
About this business
Location details
2300 W. Loop S., Houston, TX, 77027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything seemed old and needed to be replaced from rust on refrigerator microwave bath tub and the floors were stained
Business response:
Dear Angel, thank you for being our guest. We are glad you had a pleasant stay. However, we are sorry you felt that our hotel needs an update. Your comments regarding the same will be shared with the appropriate individuals. In the meantime, our housekeeping and engineering staff are committed to keeping our facilities clean and up-to-date throughout our hotel. Once again, we are sorry for letting you down, and we hope you will be back for the seamless stay you deserve.Sincerely,Hotel Management
It was great and accessible to everything we did
Business response:
Dear Isaiah, thank you for allowing us to host your recent visit. Your kind words are most appreciated. We are glad that our central location served you well. We look forward to you joining us again soon. Sincerely,Hotel Management
Affordable and great location. Easy access to Houston sites. My go to hotel always when I visit.
It’s just ok. The building & surrounding area looks old. It was quiet while we were there. Stayed 1night.
Business response:
Dear Roger, thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit.Sincerely,Hotel Management
It's not Motel 6 but....... The price was pretty decent for being in the middle of the Galleria Center there was a lot of expensive hotels right around us so the price for 3 day night was not too bad but because it was in the Galleria I was expecting a little bit more cleanliness I was expecting a little bit more friendliness of the staff I was expecting just a little bit more and I did not receive that. Overall experience was well the rooms were decent clean but it's definitely a two and a half star hotel.
Business response:
Dear Guest, thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we want to apologize for the issues which kept it from being perfect. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to show you the outstanding experience we strive to provide every guest.Sincerely,Hotel Management
Nice overnight stay It was a very nice hotel, close to airport. The staff was friendly and I got a late check out.
Frequently asked questions about Extended Stay America - Houston - Galleria - Uptown
How is Extended Stay America - Houston - Galleria - Uptown rated?
Extended Stay America - Houston - Galleria - Uptown has a 3 star rating with 2,716 reviews.
When is Extended Stay America - Houston - Galleria - Uptown open?
Extended Stay America - Houston - Galleria - Uptown is open now. It will close tomorrow at 12:00 a.m.