Extended Stay America - Houston - Galleria - Uptown

Anonymous 

on Expedia

3 years ago

It’s not the worst. The bed had stains and hair all over the covers of a “freshly made” bed. There were no towels and there was pee all over the floor of the bathroom by the toilet. Someone else’s underwear was left in the room as well and when I got to my room initially it was already open and unlocked 

John 

on Expedia

3 years ago

Water damage The bathroom cabinets had some water damage around the fake drawer panels 

John 

on Expedia

3 years ago

This a much older property and ownership has not invested in upgrading it at all. It was clean. The rate was very reasonable but I had hoped to be pleasantly surprised by the property (I wasn't). They took at $25 charge against my credit card for incidentals. I had none, but one week later it still has not been refunded. They can charge in a day, but a refund take over a week. Really!!! Next time I will pay a few dollars more and stay someplace that can enjoy! 

Jarrod 

on Expedia

3 years ago

Great location, room, & friendly staff. Will definitely stay here again. 

Rommel 

on Expedia

3 years ago

so far so good 

Arthur 

on Expedia

3 years ago

Staff was great. Amenities were the best tv, ac, full refrig, stove top cooking, microwave, excellent tv channel selection, and clothes hangers. Great location.