Extended Stay America - Houston - Galleria - Uptown

Business response:

Maria, thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management 

Business response:

Frank, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Dymond, thank you for selecting Extended Stay America and for sharing your review. We are thrilled to know you liked our quiet atmosphere and that you had a good nights’ sleep in your cozy bed. It was a pleasure serving you, and we look forward to seeing you soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America and for your rating. We are glad you were pleased with most aspects of your stay. We have also shared your observation with our pest control provider to take appropriate measures. Thank you again for choosing us, and we hope to have a chance to welcome you back. Sincerely, Hotel Management 

Business response:

Tomika, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon. Sincerely, Hotel Management 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Aleksey, thank you for staying with us and providing your feedback about Extended Stay America. We are glad you were pleased with our well-appointed accommodations as well as the value we offer for the price. We have also acknowledged your comments regarding the water pressure and internet connectivity. Thank you once again, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for selecting Extended Stay America and for your five-star rating. We are thrilled to know we met all your expectations and you had an excellent stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Margarita, thank you for choosing Extended Stay America. It's a pleasure to know you liked our well-kept, spacious suite and were impressed with our courteous associates. We have also asked our maintenance team to fix the phone in your room. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management