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Extended Stay America - Houston - Galleria - Uptown
- Hotels
- Houston, TX
About this business
Location details
2300 W. Loop S., Houston, TX, 77027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
the room had a funky smell. The property is really old.
Business response:
We have taken notes of your observations regarding the need to update and renovate, and we are currently having the same conversation with our Brand leaders. In the meantime, our Housekeeping and Engineering staff are committed to keeping our facilities clean, fresh, and up to date throughout our hotel. Thank you again for taking the time to share your sincere observations, and we hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management
The rooms are spaciousness and there beds are big and nice so are the tvs.
Business response:
Thank you for choosing Extended Stay America and for sharing your experience with fellow travelers. We are delighted that you liked our spacious and well-appointed suites. We think having the extra space makes a stay with us feel more like home. Thank you again for your kind words and recommendation. We look forward to your next visit. Sincerely, Hotel Management
The stay was fine, the tub was dirty and the bed spread was too thin, so I was cold all night. Although the ac temperature was only at 70 degrees, so that means ac works well.
Business response:
Thank you for sharing your feedback with us. Although you had an overall satisfactory stay, we apologize for the cleanliness issue. We will discuss this with our housekeeping team to be more diligent. We are also sorry for the disappointment with the bedspread. Your rating is appreciated, and we hope to provide you with a better stay in the future. Sincerely, Hotel Management
Ok place Hotel needs to be updated. But it was ok for what i needed it for the price.. i just remember when extended stays first went into business. They was very nice . Now they are outdated.
Business response:
Elizabeth, thank you for choosing Extended Stay America once again. We are glad you had an overall pleasant stay and found us to be a fair value. Your comments have been shared with the appropriate individuals in our organization as we begin formulating plans for future updates. We appreciate you being our guest and hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Galleria - Uptown
How is Extended Stay America - Houston - Galleria - Uptown rated?
Extended Stay America - Houston - Galleria - Uptown has a 3 star rating with 2,716 reviews.
When is Extended Stay America - Houston - Galleria - Uptown open?
Extended Stay America - Houston - Galleria - Uptown is open now. It will close tomorrow at 12:00 a.m.