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Extended Stay America - Houston - Galleria Westheimer
- Hotels
- Houston, TX
About this business
Extended Stay America Hotel Houston - Galleria - Westheimer is located at 4701 Westheimer Rd, Houston, TX. This location is in the Afton Oaks - River Oaks neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
4701 Westheimer Rd., Houston, TX, 77027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was very close to a lot of things
Great value for the area It’s an extended stay so a mostly real kitchen. Could overall use some upgrade love but the room was clean and air conditioner worked. That’s about all that mattered to me this trip.
Business response:
Dear Brad, We are thrilled to hear that you found Extended Stay America to be a great value in the area! Thank you for appreciating our kitchen amenities and acknowledging our clean rooms and functional air conditioning. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay soon.Sincerely,Hotel Management
Not entirely satisfied We were rather irritated to find that, although breakfast was supposed to be included, there was no breakfast. No excuses, no compensation, zero. Not even a coffee-maker in the room. The room was clean but the bathroom looked oldish with marks. At least one towel was stained. Good location. We walked to the Galleria Mall.
Business response:
Dear Alexandra, Thank you for the review. We're glad you found the room clean and appreciated our convenient location near the Galleria Mall. However, we apologize for not meeting your expectations with the complimentary grab-and-go breakfast and any dissatisfaction caused by the lack of a coffee maker in your room. Your feedback is valuable; we'll use it to improve our services. Rest assured, we'll promptly address the issues with the bathroom and stained towel. Thank you for choosing our hotel, and we hope to welcome you b... read more
Frequently asked questions about Extended Stay America - Houston - Galleria Westheimer
How is Extended Stay America - Houston - Galleria Westheimer rated?
Extended Stay America - Houston - Galleria Westheimer has a 4.2 star rating with 1,356 reviews.
When is Extended Stay America - Houston - Galleria Westheimer open?
Extended Stay America - Houston - Galleria Westheimer is open now. It will close tomorrow at 12:00 a.m.