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Extended Stay America - Houston - Galleria Westheimer
- Hotels
- Houston, TX
About this business
Location details
4701 Westheimer Rd., Houston, TX, 77027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
El baño estaba sucio, el toilet está sin lavar
Business response:
Dear Roxana, Thank you for your helpful feedback. Our main objective is to provide our guests with clean and relaxing accommodations. Therefore, we appreciate you informing us of our oversight in inspecting your suite before arrival, and we apologize for the issue this has caused. We will be sure to share your feedback with our associates and prevent such incidents from happening again. We hope you will allow us to make this up to you during your future stay.Sincerely,Hotel Management
I would definitely stay here again! Clean, friendly staff, and safe location. Also it’s great having free parking on site!
Very friendly front desk employee and easy checkin.
Business response:
Dear Don, We appreciate you for sharing your experience with us! We are pleased you had a delightful stay at Extended Stay America. We truly appreciate your kind comments regarding our friendly staff. Reviews like yours make the hard work and efforts of our team worthwhile. Thank you for your visit, and we hope you return for another satisfying stay.Sincerely,Hotel Management
No ice machine
The Property is conveniently located near most attractions in the area.
Business response:
Dear Rafael, Thank you for your wonderful review of Extended Stay America. We are delighted our hotel was ideally located to everything you wanted to see on this visit. We appreciate your business and hope to welcome you again whenever your travels bring you to our city.Sincerely,Hotel Management
I like that it have a kitchen but I don’t like the type of burners they have they take forever to heat up
I didn't like the strong odor of burning incense and no ice machine.
Business response:
Dear Alx, We value you as our guest and appreciate your taking the time to review our hotel. We are happy you enjoyed your overall stay with us. Being an extended-stay hotel, we have rooms with fully equipped kitchens with full-size refrigerators, including ice trays for your convenience. Therefore, we do not have ice machines on our property, and we understand your disappointment. Also, we have notified our housekeeping team about the smell concern. Thank you again for being our guest at Extended Stay America. We wish you a... read more
Frequently asked questions about Extended Stay America - Houston - Galleria Westheimer
How is Extended Stay America - Houston - Galleria Westheimer rated?
Extended Stay America - Houston - Galleria Westheimer has a 3.3 star rating with 2,138 reviews.
When is Extended Stay America - Houston - Galleria Westheimer open?
Extended Stay America - Houston - Galleria Westheimer is open now. It will close tomorrow at 12:00 a.m.