Extended Stay America - Houston - Galleria Westheimer

Business response:

Tamara, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you loved our ideal location and were impressed with our courteous associates. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management 

Business response:

Kevin, thank you for the glowing review of Extended Stay America. We are delighted to know you enjoyed your stay with us and were especially impressed by the service provided by our courteous associates. We will be sure to share your compliments with our entire team for taking good care of you. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we are sorry for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your stay with us. We value your feedback and look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. Although you liked our courteous service, we are sorry for not meeting your expectations with our facilities. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management 

Business response:

Rageena, it was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. Thank you for the review, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thanks for choosing Extended Stay America. We are delighted to know you liked our well-maintained property and that you were impressed by the courteous service provided by our team. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Nancy, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

Alexandria, thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management