Extended Stay America - Houston - Galleria Westheimer

Business response:

Janice, thank you for reviewing your stay at Extended Stay America. We're glad to know overall you had a pleasant time with us, but we're sorry for not meeting your expectations with our grab-and-go breakfast. We will share your feedback with our Brand Leaders so that they have the knowledge of our guests’ desires while implementing future breakfast offerings. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Lisa, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay with us at Extended Stay America. We're glad to know you were impressed with the service provided by our excellent staff and that you loved our well-kept property. It was our pleasure hosting you during your time in Houston. We look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Umeka, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for the fantastic feedback of Extended Stay America. It’s great to see you were so impressed with our ideal location and that you had a great time with us. Thank you again for including us in your travel plans. We can’t wait to welcome you back. Sincerely, Hotel Management 

Business response:

Rodolfo, thank you for sharing your review of Extended Stay America. We are delighted to know you liked our convenient location and had a great stay with us. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management