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Extended Stay America Hotel Houston - Galleria - Westheimer is located at 4701 Westheimer Rd, Houston, TX. This location is in the Afton Oaks - River Oaks neighborhood. This business specializes in Hotels & Motels and Other Lodging.
4701 Westheimer Rd., Houston, TX, 77027, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Razoável Hotel bem localizado. Recepção rápida, porem para entrar 2 horas antes cobraram 25 dólares, sem negociação. Cheiro muito forte nos corredores e quarto. Limpeza deixa a desejar, se quiser durante a hospedagem tem que pagar extra. Toalhas limpas tem que ir buscar na recepção. Café da manhã bem fraco.
Business response:
Diego, thanks for evaluating your experience at our hotel. Although you liked certain aspects of your stay, we apologize for falling short of your expectations for a perfect stay. Your feedback regarding the cleanliness issue and our breakfast offerings is shared with the concerned individuals in an effort to deliver better guest experiences going ahead. We hope you’ll give us a chance to serve you again on your next trip to our area. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Nice Hotel, Good Receptionist and adequate service
Business response:
Preye, thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed our well-kept property and were impressed by the service provided by our courteous associates. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Galleria bargain Value, convenient
Business response:
Michael, we appreciate you taking the time to review your experience at Extended Stay America. It feels good to know you liked our affordable value and were impressed with the convenience of our location. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
One Night Stay I was in town for a birthday party. The hotel was right down the street from the restaurant. The location was perfect.
Business response:
Shara, thanks for choosing Extended Stay America while here to attend a birthday party. We are delighted to know our ideal location was the highlight of your great stay. It was a pleasure to have you as a guest Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
The full kitchen was unique. Room service would be a nice amenity to add. Front desk lady after check in 3pm was very nice and accomodating. Great customer service.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you loved your fully-equipped kitchenette and were impressed by the service provided by our courteous associates. We value your suggestion and look forward to welcoming you back soon. Sincerely, Hotel Management
Hotel básico para pasar la noche Buena ubicación, personal amable, las habitaciones con lo básico pero mucho ruido en la noche en pasillos y en otras habitaciones, almohadas incómodas, desayuno muy básico.
Business response:
Flor, thank you for taking the time to evaluate your stay. It is good to know that you liked our courteous associates and convenient location. However, we are sorry for not meeting some of your expectations. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Great room for a great price The hotel is in a great location! Within a 10 minute walk to the Houston Galleria and a few other higher end restaurants. They had friendly service with answers to all my questions, and the room was very clean. They had free muffins for breakfast and free parking was a plus! The WiFi didn’t always work, but that’s very minor thanks to unlimited data plans. My only complaint was that they didn’t have any cozy blankets on the beds. Maybe I could have just asked the front desk, but I believe that sh... read more
Business response:
Ramon, we are delighted you had an excellent stay at Extended Stay America. It’s amazing knowing you enjoyed our hotel amenities and that you appreciated our courteous associates. We appreciate your business and look forward to seeing you back soon. Sincerely, Hotel Management
Extended Stay America - Houston - Galleria Westheimer has a 4.2 star rating with 1,355 reviews.
Extended Stay America - Houston - Galleria Westheimer is open now. It will close tomorrow at 12:00 a.m.