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Extended Stay America - Houston - I-10 West - CityCentre
- Hotels
- Houston, TX
About this business
Location details
11175 Katy Fwy., Houston, TX, 77079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good value for the price. The breakfast was disappointing though.
Business response:
Elise, thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
marvelous vacation outstanding
Business response:
Elry, thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know we met all your expectations and that you had an excellent stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Convenient Great place to stay for a quick business trip! Next to the freeway and a lot of restaurants; very quiet too!
Business response:
Jorge, we are delighted you chose Extended Stay America as your home while visiting our city, and we thank you for mentioning our ideal location! It was a pleasure having you as our guest, and we hope we will be your first choice when you return to explore more of our wonderful city. Sincerely, Hotel Management
Business response:
Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Simple When u need a fairly clean place for a reasonable price it’s def worth it. Specially if u want to spend a bit extra money hanging out at memorial city n city center!!! Worth it when ur married with three kids n u n hubby need a nice vday away!!! ; )
Business response:
Thanks for evaluating your stay. We are glad to read you found us to be a good value and that our location was perfect for your needs. It was a pleasure hosting you and your family, and we look forward to seeing you all again soon. Sincerely, Hotel Management
I would like to check out at noon next time only cause we check in after 5pm and we always have a good experience when we want to get away
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and were impressed with all the aspects of our hotel. It was a pleasure having you here, and we look forward to hosting you again soon. Sincerely, Hotel Management
Dishes not already in room was odd. Over all the hotel is ok. Outside is appealing to the eye. The rooms are ok. Nothing special but for the price it fit. The dishes were not in the room already which I found odd.
Business response:
Thanks for being our guest at Extended Stay America. We are delighted to read you had a comfortable stay and liked the value we offer. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Becky, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Smells bad and is very cheap They charge a $25 early check-in for arriving 2 hours early. The whole hotel smelled like old cigarettes.
Business response:
Thanks for being our guest. Although you had a nice stay, we sincerely apologize for the odor issue and that you were unhappy with our fee regarding early check-in. As a valued guest your feedback concerning the smell is shared with our housekeeping team to take remedial steps ensuring no guests encounter the same moving forward. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - I-10 West - CityCentre
How is Extended Stay America - Houston - I-10 West - CityCentre rated?
Extended Stay America - Houston - I-10 West - CityCentre has a 4.2 star rating with 1,048 reviews.
When is Extended Stay America - Houston - I-10 West - CityCentre open?
Extended Stay America - Houston - I-10 West - CityCentre is open now. It will close tomorrow at 12:00 a.m.