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Extended Stay America - Houston - I-10 West - CityCentre
- Hotels
- Houston, TX
About this business
Location details
11175 Katy Fwy., Houston, TX, 77079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Calvin, thank you for your 4-star rating. I am glad your overall visit was an enjoyable one. We value your feedback and hope to see you soon at Extended Stay America - Houston - I-10 West – CityCentre. Sincerely, General Manager
AC was so noisy no one clean my room for my 4 days stay
Business response:
We appreciate you providing a review of your experience. After reading your feedback about housekeeping not visiting your suite, it appears we may have missed an important communication during your check-in. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide it at your request for a minimal fee. We are grateful for the feedback you provided and hope you will stay with us again soon. Sincerely, General Manager
Business response:
chevette, we appreciate you taking the time to share your wonderful rating. It is great to know you loved all the aspects of your trip. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - Houston - I-10 West – CityCentre. Sincerely, General Manager
Adequate and clean The room was clean, it had a full kitchen and bath. The one item we had to ask for was drinking glasses. The location was very accessible to our destinations in the Houston area.
Business response:
Dorothy, thank you for choosing our hotel. We are pleased you liked your spotless room and our location being perfect for your needs. However, we are sorry for the inconvenience caused. We hope to have the pleasure of welcoming you back soon. Sincerely, General Manager
Overall great
Business response:
Johnnie, many thanks for taking the time to post your review of Extended Stay America - Houston - I-10 West - CityCentre. We are delighted to read you had an enjoyable visit and that our facilities and service were to your satisfaction. It was a pleasure to have you as our guest, and we look forward to having you stay with us the next time your travels bring you back to our area. Sincerely, General Manager
Business response:
Thanks for reviewing your stay at Extended Stay America - Houston - I-10 West – CityCentre. We are glad to see you enjoyed your time with us and hope to welcome you back soon for another stay. Sincerely, General Manager
Hhhmm an ok hotel I guess It was ok but when we entered the room it's smelled like cigarette and the hall had a nasty smell and the AC made a lot of noise couldn't sleep much
Convenient and affordable Had a great stay for the the price I paid. Well worth it.
Frequently asked questions about Extended Stay America - Houston - I-10 West - CityCentre
How is Extended Stay America - Houston - I-10 West - CityCentre rated?
Extended Stay America - Houston - I-10 West - CityCentre has a 4.2 star rating with 1,048 reviews.
When is Extended Stay America - Houston - I-10 West - CityCentre open?
Extended Stay America - Houston - I-10 West - CityCentre is open now. It will close tomorrow at 12:00 a.m.