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Extended Stay America - Houston - Katy Freeway - Energy Corridor
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
15385 Katy Fwy., Houston, TX, 77094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Sharon, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Great stay Great stay nice rooms just as advertised- enjoyable and security was a high plus. I would highly recommend and will be back!
Business response:
Billy, thank you for choosing Extended Stay America. We are pleased to know how much you liked your room! We want your stay with us to feel like home and be as comfortable as possible. Thanks again for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management
Definitely will stay Left another extended stay in willowbrook area. When I got here I thought, this can not be the same company. Very clean. Quite overall best experience I have had.
Business response:
Sharon, thank you for review of your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score and that you enjoyed your experience with us. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Very nice inexpensive hotel. The lobby is clean and average in decor but could use a face lift. Don't be dismayed by this the individual rooms are very comfortable, clean, and spacious. During my stay I did not hear my neighbors but on a couple of occasions I was able to hear the foot traffic in the hall. Overall this is a good hotel if you are just looking for a clean comfortable place to spend a night or few.
Business response:
Krista, thank you for reviewing us. We are happy to know you had a pleasant stay and that you liked your clean and comfortable room. It was a pleasure having you as our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Business response:
Timothy, thank you for your four-star review of Extended Stay America. We are delighted to know we met your expectations and that you had a pleasant stay. On behalf of everyone here, we look forward to welcoming you back again for another outstanding experience. Sincerely, Hotel Management
Business response:
Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Business response:
Christine, thank you for visiting our hotel and taking the time to share your review. Our goal is to maintain the highest standards, and we are sorry for falling short of those. Please give us another opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
The hotel room was not cleaned thoroughly--understanding the price point of course, but the cleanliness of the room itself was a disappointment.
Business response:
Thank you for being our guest. Our staff's top priority is to provide a clean environment for our guests, and we apologize as this wasn’t your experience. We are concerned about your experience and have immediately brought this to the attention of our housekeeping for review and action. We hope you will give us another chance to redeem ourselves in the future. Sincerely, Hotel Management
Close to my office Seemed to be a lot of folks by the side door smoking. Check in was smooth. Room basic. Checked bed and sheets. Needed changing. Floor dirty. Food around microwave. Cleaners need some basic training. Food under bed. That said, room rate very attractive.
Business response:
Thank you for choosing our hotel and for sharing your experience with us. We appreciate your feedback and will use it for training and to make improvements to our services. We have shared your comments with the appropriate department heads to make the necessary adjustments. We hope that we will have another occasion to meet your expectations and to welcome you back. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Katy Freeway - Energy Corridor
How is Extended Stay America - Houston - Katy Freeway - Energy Corridor rated?
Extended Stay America - Houston - Katy Freeway - Energy Corridor has a 4.2 star rating with 1,020 reviews.
When is Extended Stay America - Houston - Katy Freeway - Energy Corridor open?
Extended Stay America - Houston - Katy Freeway - Energy Corridor is open now. It will close tomorrow at 12:00 a.m.