Extended Stay America - Houston - Katy Freeway - Energy Corridor

mao 

on Expedia

8 years ago

Nice hotel Awesome customer service from the whole crew Tash , Ryan and everyone else make me feel welcome in this bad moment 

Anonymous 

on Expedia

8 years ago

Decent for the cost. 

ashely 

on Expedia

8 years ago

Nice hotel, breakfast wasnt My biggest issue is don't say you offer a breakfast. You had coffee- no creamer just sugar, and you had a tiny basket of muffins that had maybe 10 in it, and was never replaced. I wasn't expecting a deluxe breakfast, but maybe cereal and yogurt or something. Instead got muffins- but the second day I didn't even get that cause they were all gone before breakfast was scheduled to be over. Also the staff, was never around. Called front desk multiple times and no answer. All in all, nice accommodation... read more

fulvia 

on Expedia

8 years ago

Close to downtown Had a hard time getting in after midnight no attendant but I was able to finally get my key to work. Guess we're smoking outside the facility in a group of 5 men I was a bit scared. 

Aristide 

on Expedia

8 years ago

Excellent across the board and customer service was good as well 

Anonymous 

on Expedia

8 years ago

Clean room, but that's about it. Room was clean and cool, which was nice for the hot Houston summer. However I never received kitchen wear, even after asking 3 times to 3 different people. On Sunday, there was so much trash in the hallways, you had to navigate around it Monday morning. Trash and cigarette butts surrounded the green pool. Again, a clean comfortable room for the money, and that’s all I needed for the week.