Extended Stay America - Houston - Katy Freeway - Energy Corridor

Anonymous 

on Expedia

12 years ago

No So bad stayed somewhere else. Smelled like a smokers room ! 

Charly123 

on Expedia

13 years ago

Bad Hotel Overall Condition I got a room dirty and not cleaned. Hotel floor and carpet from the front to the end DIRTY and NASTY. Could not stay there, had to find another hotel around. Fortunately got a last minute sale from Hotel.com and it was a very good solution at good price. I DO NOT RECOMMEND THIS HOTEL. 

Dissatisfied 

on Expedia

13 years ago

Low budget not so good None of the ice machines worked the for my entire stay and from comments of the staff it does not appear that they are in any hurry to get them fixed anytime soon. It was not a priority for them since they had so many problems with people mistreating them? The rooms are NOT serviced daily and I was told it would be an extra charge for service. There was an in room coffee maker with one coffee set up and I had to go to the front desk for more. The hotel smells bad and is run down. Several folks were LIV... read more

Tari Dean 

on Expedia

13 years ago

Very displeased Having stayed at this hotel for 3 nights before and being very pleased with the price and service, we chose to stay again this past Friday even though the room cost $10 more this time. When we arrived at 9pm, the computer wasn't working so I was told I would have to complete my registration in the morning which I knew I would not have the time to do before leaving for our event. Then I was informed the elevators were broken and we would have to carry our luggage up 3 flights of stairs. Because I have back pro... read more

Anonymous 

on Expedia

13 years ago

Not Impressed If you like horrible customer service and mediocre rooms, then this is the hotel for you. I would have rather stayed at Red Roof Inn and that place is a dump!!!! 

Ross 

on Expedia

13 years ago

Confirm Wi-Fi Before Booking Both ladies at the front desk were not the most friendliest. Never smiled or made eye contact. They clearly didn't want to be there. Wi-Fi was unstable and unreliable. Very frustrating if you need to check email and reservations. Do not depend on this if you expect decent connection. I had to find a Starbucks to work out of. Bathtub was gross. It was cracked and showed signs of build up dirt (brown stains), filthy grout. Nasty! You do get what you pay for, but I've stayed at other comparable hote... read more

Anonymous 

on Expedia

13 years ago

Smokey Rooms - Bring your Expedia Itinerary! I reserved a non smoking room through Expedia and when I walked into my room it wreaked of smoke! I told them that I could not sleep in that room and they said, "Sorry, that's the last room we have." When I showed them my Expedia itinerary that said non-smoking room they started changing their story. Now, all of a sudden they were trying to find a room that someone had just cancelled. They wound up finding me a room that was non smoking and it was fine. The blanket under the comfo... read more

Anonymous 

on Expedia

13 years ago

Our room smelled.. would not recommend to anyone of they wanted a good nights rest 

Kathy Prislac 

on Expedia

13 years ago

Disgusting!!!!!!! Came to this hotel for a getaway with my husband...while the young man that checked us in was very sweet....that was just about all. First of all...the carpets throughout the hotel hadn't been Vaccumed in days...the only working elevator was disgusting! Something was all over the walls..we used our shirt to push the buttons! When we finally found our room..the hallways and rooms stunk to high heavens! There was a bug in our "clean towels" ! We tried to make the best of it but was back at home in my own bed ... read more