Extended Stay America - Houston - Katy Freeway - Energy Corridor

Anonymous 

on Expedia

12 years ago

Bad smell room I was given a room with bad smell, dirty carpet and broken A/C, that just worked on one setting. I have requested the front desk to change the room, and they denied. It was one of the worst hotels I have ever stayed. I did not realize that pet was allowed when I booked through Expedia ( although hotel site says that). 

Anonymous 

on Expedia

12 years ago

Sólo para emergencias Nunca pudimos dormir gracias a La persona que estaba en el segundo pisa, y los empleados no pudieron hacer nada. 

Anonymous 

on Expedia

12 years ago

Too old of a building. The hallways smelled, most likely because they allowed smoking in some of the rooms. The room was old and not maintained, it appeared clean, sheets, towels, but the shower was old and cracking, there were large black stains on the restroom walls. If they cared at all about the appearance they would have painted the room. The carpet in the room was peeling from the walls in some places. 

John 

on Expedia

12 years ago

Very basic and not very clean - if you are trying to save a few dollars it will do for a limited period of time 

Richard 

on Expedia

12 years ago

I know it was cheap, but still... Room dirty, needs paint. Shelves grubby, kitchen sink stained with i don't know what... Furniture uncomfortable, carpet felt unpleasant under bare foot. The staff were fine, but they cannot change the state of the hotel overnight. The owners need to invest. I know it was a cheap room. But still, there should be some basic standard. 

Anonymous 

on Expedia

12 years ago

Would not recommend Booked the hotel for a co-worker staying in the area, she complained and sent me photos of a very dirty bathroom, especially the shower area. It was embarrassing for me, because I had booked the hotel based on the positive reviews I found online. Hotel staff was helpful and offered her another room, which she said was equally as dirty. She ended up leaving the hotel and staying the night somewhere else. Its worth paying more for a nearby hotel, especially if you are booking a night for someone else. 

Nick 

on Expedia

12 years ago

don't waste your time here Disgusting. shower rod literally hang out of the wall on one-sde. pet hair EVERYWHERE in the room. broken mirror with mold behind it, mold on the shower wall. Rust and build-up caking the showerhead. Garbage cans overflowing in the hallways. Walls were filthy, towels were more or less threadbare.