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Extended Stay America - Houston - Katy Freeway - Energy Corridor
- Hotels
- Houston, TX
About this business
Location details
15385 Katy Fwy., Houston, TX, 77094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Noisy Weekend Trip Had a very disruptive night someone was moving furniture or something in a room above my room late at night.
avoid at all costs Incredibly poor hotel...unclean and poorly maintained.
Run-down place You have to be desperate to stay there. Breakfast was ridiculous.
overall just ok. We stayed one night while driving through Texas. We checked in really late and I had to stand in the cold about 20 minutes while the night attendant came and unlocked the door for us. She was apologetic and very sweet. The hotel had a very STRONG smell of cigarette smoke throughout. The room was very clean and comfortable. Just a bit used up. But we slept very well. The area seemed calm and safe, very quiet. The "free breakfast" is oatmeal packs, coffee, muffins and cereal bars. Overall, a great place for a ... read more
Dirtiest Hotel Ever There was pieces of a broken brush on my dresser, someones pills on the night stand, the coffee cup I grabbed fromt he cupboard had dried coffee in it as if no one had washed it, a dirty wash cloth over the shower rod and black hair both long and shaved stubble covering the walls of the shower. I am a blonde, very gross. I was there on business and left early every morning and returned very late at night. I was unable to request a room change. My sheets where never changed nor where my towels ever repleni... read more
Would not recommend Were given a room that had someone already in it. Got another room which was ok but rooms are not like the pictures online. Washer and Dryers available but all do not work and have to play with the settings to get one to work that clothes were already in. Have ice machine but does not work.
Not good!!! -Had a hard time getting our room -they couldn't find our reservation -front desk has no hospitality - all ice machines were not working - no ice in cooler -kept getting phone calls from office to check if all ok but would fix
Business response:
I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you did not like your guestroom. To ensure that a situation like yours doesn't happen again, my maintenance staff is working to maintain the guest rooms. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the are... read more
Poorly located. Poor customer service but overall cleanliness ok. No food outlets in vicinity and grab and go breakfast was just poor
Frequently asked questions about Extended Stay America - Houston - Katy Freeway - Energy Corridor
How is Extended Stay America - Houston - Katy Freeway - Energy Corridor rated?
Extended Stay America - Houston - Katy Freeway - Energy Corridor has a 2.9 star rating with 1,996 reviews.
When is Extended Stay America - Houston - Katy Freeway - Energy Corridor open?
Extended Stay America - Houston - Katy Freeway - Energy Corridor is open now. It will close tomorrow at 12:00 a.m.