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Extended Stay America - Houston - Kingwood
- Hotels
- Kingwood, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
291 Kingwood Medical Drive, Kingwood, TX, 77339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This hotel was convenient for me when I needed to stay in the area for a week. The area is quiet, not on a main highway but close enough. The air conditioning worked extremely well, I set the temperature higher than I normally would do I didn’t freeze.
Business response:
Dear Rosemarie, We're pleased to have been your choice for accommodations during your stay at Extended Stay America. It's wonderful that our convenient location and efficient air conditioning contributed to a comfortable experience. Your feedback is valuable, and we look forward to welcoming you back in the future. Thank you for taking the time to share your thoughts with us.Sincerely,Hotel Management
Excellent!
Business response:
Dear Kathleen, Thank you for being our guest and reviewing your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management
Hotel stay The bed was too small and very uncomfortable for a couple to sleep in. Pillows could be better, very poor sleep while staying.
Business response:
Dear Reba, Thank you for taking the time to write a review regarding your stay with us. It is good to know you had a pleasant time here. However, on behalf of our entire team, please accept our apologies for your issues with the bedding and its size. We know how important it is to get a good night's sleep and rest well. Our plan is to upgrade our suites soon, including the bedding. Thank you again for sharing your observations, and we hope you give us another opportunity to meet your expectations soon. Sincerely,Hotel Manage... read more
This hotel was a 8/10. I stayed 1 night. I liked that it had small kitchen in the room. AC worked well! It was superr cold!. Only thing was the smell on the hallways (smoking smell). Overall it was okay for a 1 night stay.
Business response:
Dear Maria, Thank you for sharing your feedback. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. Our hotel policy prohibits smoking in certain areas of the property, so we appreciate you letting us know so we can address it appropriately. It was a pleasure hosting you, and we hope to have you back for the outstanding stay you deserve.Sincerely,Hotel Management
Property was located in a nice area.
The pool area needed cleaning and maintenance and was not open for use.
Business response:
Dear Dawn, Thank you for the review. We loved having you as our guest at Extended Stay America. Unfortunately, our pool was out of order during your stay, and we apologize for the disappointment. We have made the necessary repairs, and everything is working now. Thank you for staying with us, and we invite you to come back again so you can enjoy the pool. Thanks again for sharing these comments; we hope to see you soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Houston - Kingwood
How is Extended Stay America - Houston - Kingwood rated?
Extended Stay America - Houston - Kingwood has a 4.5 star rating with 518 reviews.
When is Extended Stay America - Houston - Kingwood open?
Extended Stay America - Houston - Kingwood is open now. It will close tomorrow at 12:00 a.m.