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Extended Stay America - Houston - Kingwood
- Hotels
- Kingwood, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
291 Kingwood Medical Drive, Kingwood, TX, 77339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pool closed, no sit down breakfast.
Business response:
Dear Tamara, thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit. Sincerely, Hotel Management
Local Stay My AC broke at home, so needed a place to stay to cool off. I have a puppy and searched for pet friendly local places. When I went to check in, there was a pet charge that was not mentioned in the booking. First room, key did not work and the 2nd floor smelled of super strong weed. They moved my room. When I got into the new room, the air was not on and was 87 degrees. It took about 2 hours to cool down. Overall the room was clean and comfortable. The shower head sprayed everywhere and wasn’t the steadiest of stre... read more
Business response:
Penni, thank you for making Extended Stay America a part of your travel plans. We are glad you were pleased with our well-kept accommodations and that you had a pleasant stay overall. However, we regret not meeting your expectations with the breakfast and that you were not aware of our pet fees. This information is updated on our website so that our guests are aware of this. We will also share your comments with our maintenance team regarding the concerns you outlined and make sure the problems are resolved immediately. We e... read more
Good place to stay Was more than adequate. Comfortable room and facilities
Business response:
Dear Dave, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay, found your suite comfortable, and the staff friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management
Very nice place. Great price 👍
Business response:
Tamara, thank you for choosing to stay at Extended Stay America and taking the time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. Your feedback is appreciated, and we hope you will visit us again soon. Sincerely, Hotel Management
Check was quick and the staff was extremely friendly. Definitely will be staying here again!
Business response:
Dear Dan, it's lovely to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests exceptional service, so we are thrilled we succeeded in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
Front desk clerk was unwelcoming when I checked in. The location was in a secluded area so I didn’t feel comfortable with a small child. Overall I had a comfortable one night stay but checked out and went where I had more options for dining and things to do.
Business response:
Kimberly, thank you for being our guest. Although we are glad you had a comfortable stay with us, we are sorry for the service issues you encountered while you were here. Your comments will be shared with our team in order to prevent similar issues from happening again. We hope that you will stay with us again whenever you are in the area. Sincerely, Hotel Management
Great I have stayed here many times. Always a good nights stay.
Business response:
Kathy, thank you for making the Extended Stay America your home away from home. It is wonderful to know that we were able to provide you with an outstanding stay once again. We are grateful for your kind review. We appreciate your loyalty and look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Kingwood
How is Extended Stay America - Houston - Kingwood rated?
Extended Stay America - Houston - Kingwood has a 4.5 star rating with 530 reviews.
When is Extended Stay America - Houston - Kingwood open?
Extended Stay America - Houston - Kingwood is open now. It will close tomorrow at 12:00 a.m.