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Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
- Hotels
- Houston, TX
About this business
Location details
2330 Southwest Fwy., Houston, TX, 77098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location to stay at, rooms are clean and spacious just be mindful breakfast is not breakfast. It is coffee and muffins. Otherwise a great experience.
Needs some updates but it is workable. The shower was bad. Otherwise it was pretty good.
Business response:
Dear Derek, We appreciate you staying with Extended Stay America and letting us know about your experience. We're glad you enjoyed your stay overall, and we apologize for any inconvenience caused by the shower. We're always looking for ways to improve, and your feedback is valuable. We hope you will revisit whenever your travels bring you this way again.Sincerely,Hotel Management
Here for Houston Ballet. Spacious, comfortable and affordable with free parking. Perfect for getting downtown easily.
Excellent
Business response:
Dear Shameria, Thank you for your excellent feedback! We’re thrilled to hear you had a wonderful stay at Extended Stay America. Your satisfaction is our top priority, and we’re glad we met your expectations. We look forward to welcoming you back soon and continuing to provide a pleasant experience. Safe travels!Sincerely,Hotel Management
Location was good due to where my training was but they were out of a few things, only had one luggage carrier, elevator was janky, and my room lock didn’t work
Business response:
Dear Misti, Thank you for sharing your feedback with us. We appreciate your insights regarding our location and apologize for any inconvenience you experienced during your stay. We understand the importance of a smooth and comfortable experience, and we regret falling short of your expectations. Rest assured, we will address the issues you’ve raised to enhance our services. We hope to have the opportunity to welcome you back in the future for an improved stay.Sincerely,Hotel Management
Quite area even though it's next to the freeway (very convenient for that). Lots of really nice bars and restaurants nearby that you could walk to. My only real concern was that it looked like behind the furniture isn't cleaned often as there was a lot of dust buildup and that the bathtub stopper was completely broken and made it difficult to shower without being in a bath at the same time. Check in was lovely, the gentleman who helped me was very accommodating. Same with Checkout, the lady was polite and quick to respond.
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
How is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza rated?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza has a 3.4 star rating with 2,735 reviews.
When is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza open?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza is open now. It will close tomorrow at 12:00 a.m.