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Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
- Hotels
- Houston, TX
About this business
Extended Stay America Hotel Houston - Greenway Plaza is located at 2330 Southwest Fwy, Houston, TX. This location is in the Greenway - Upper Kirby neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
2330 Southwest Fwy., Houston, TX, 77098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Dear Ms. Sweta, Thank you for your feedback. Our goal is to make sure that the stay was pleasant, and everything went well. The team would like to know why we were given a below average scores in your feedback. This will help us improve in those areas going forward. Thank you once again. Sincerely, TEAM
It was easy to drive to areas for food. It’s a walking distance to the gas station. They were very friendly. The room we stayed at was room 303. The shower spout was jammed. My boyfriend had to use the end of the dish brush to unclog the spout. The shower head was leaking while the water was running to the shower head. The stove in the kitchen didn’t work well. Only the left side of the burner work properly and the right side never did turned on. I recommend asking for dishes for your kitchen if you are staying longer. The s... read more
Recommend! Convenient location, friendly service
Business response:
Dear Laura, thank you for choosing to stay at Extended Stay America during your recent visit to the city. We are delighted to read you had an enjoyable, comfortable stay, and our location was perfect for your needs. It is lovely to know that your interactions with our staff have been so exceptional. We will certainly share your words of appreciation with them. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
No tuve buena recepción del wi-to en la habitación y tenía que salir a recepción para poder usar internet. Quitan muy temprano el desayuno.
Great location but needs improvement. The elevator was broken the day we checked in so we had to use the stairs to carry our luggage. The room we stayed in didn't have a working phone and some of the lights/lamps were not working. The lobby had a weird smell and they did not have a great selection for the breakfast menu.
Business response:
Dear Andrea, it was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service we typically provide. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
How is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza rated?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza has a 4.2 star rating with 1,591 reviews.
When is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza open?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza is open now. It will close tomorrow at 12:00 a.m.