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Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
- Hotels
- Houston, TX
About this business
Extended Stay America Hotel Houston - Greenway Plaza is located at 2330 Southwest Fwy, Houston, TX. This location is in the Greenway - Upper Kirby neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
2330 Southwest Fwy., Houston, TX, 77098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property could use some tic. Broken light in the room, telephone didn't work. Seems like some guest were actually residents, but these are tough times, so I get it. Noisy guests above me, but didn't feel like walking down to the front desk at 3:30am, since my phone didn't work. Location is great, close to so much stuff and freeway access. Need some unsweetened creamer provided..for those people who don't want to contribute the fattening of America...seriously, just even little cups of creamer...forced me to have to go to... read more
Business response:
Dear neil, We appreciate you pointing out particular items you loved and areas where we can improve. We are committed to offering the best experience for our guests, and we will use your comments for future improvements. Thank you for choosing us and taking the time to leave your review. We look forward to the opportunity to welcome you back soon.Sincerely,Hotel Management
Es muy viejo el hotel y el elevador no funcionaba
Business response:
Dear Melissa, Thank you for the specific feedback about your stay. We regret you were not entirely satisfied with the quality and condition of our accommodations and apologize for the issues you had with our elevators. We understand your frustration and sincerely regret the inconvenience. Thank you for your patience and understanding. We appreciate hearing from our guests and hope you will stay with us again for a much-improved experienceSincerely,Hotel Management
Good Stay in Houston The desk clerk could not find my reservation at first and was going to charge me, but I found my confirmation email to show I had already paid. This is the first time I had any problem at this property. We like staying here due to location and ease of getting on and off of I69. The rooms are large, the beds are comfortable, and the price is right.
Business response:
Dear Margaret, Thank you for making Extended Stay America your home away from home. We are thrilled when guests choose our hotel over others for a repeat stay. Conveniently located, it is our pleasure to offer comfortable accommodations and thoughtful hospitality at an excellent price. Thank you for making us your preferred choice on every visit, and we hope to see you soon.Sincerely,Hotel Management
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Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
How is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza rated?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza has a 4.2 star rating with 1,591 reviews.
When is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza open?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza is open now. It will close tomorrow at 12:00 a.m.