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Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
- Hotels
- Houston, TX
About this business
Location details
1301 S. Braeswood Blvd., Houston, TX, 77030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I'll will choose this again
Business response:
KC, thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to welcome you back for a perfect visit. Sincerely, Hotel Management
Wonderful
Good
Business response:
Marisela, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Glad they take pets. I’m assuming that they provide you with kitchen utensils if you ask for them. We stayed one night only and it was fine.
Business response:
Thank you for taking the time to share your feedback. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Expected better service from. Staff
Business response:
Maria, thank you for your feedback and for being our guest. Please accept our sincere apologies for not meeting your expectations. We strive to provide wonderful hospitality to all of our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services going forward. We are truly sorry and hope you will consider giving us a second chance in the future. Sincerely, Hotel Management
This is super close to MD Anderson Treatment Center--a five to ten minute walk depending on which building you are going to. It is a perfectly decent, while not luxurious, place to stay for a lower cost than the Rotary House. It is close to the MD Anderson cafeterias but not very close to other eating facilities if you are on foot--about a 35 minute walk to the Rice Village restaurants.
Business response:
James, thank you for the awesome review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay. Sincerely, Hotel Management
Black Mold This was a last minute stay for upcoming doctors appointments. The room rate was good but the bathroom had mold as well as the pullout bed was covered with disgusting black mold all over the mattress. The shuttle service was a plus and the drivers were very polite and helpful. I also requested a bottom floor and was provided 3rd floor which was inconvenient for my dad after his appointments. Will not recommend this location.
Business response:
Brenda, thank you for being our guest. Please accept our apologies for not being able to accommodate you as per your needs and also for the cleanliness issues you had with your room. Your concerns have been discussed with our housekeeping team to make sure this does not happen again. We hope to have another opportunity to make your next visit a much better one. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. has a 2.9 star rating with 3,450 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. is open now. It will close tomorrow at 12:00 a.m.