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Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
- Hotels
- Houston, TX
About this business
Location details
1301 S. Braeswood Blvd., Houston, TX, 77030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hospital Made an east travel to the hospital to stay with family.
Tolerable Hotel Stay Location of hotel and parking was good. It smells like this facility used to allow indoor smoking and currently outdoor smoking is permitted and the smell still felt in the hallways and in the rooms. Management needs to work on cleaning out the smoke odor. Extra pillow can be useful and should be made available. Other than the smell and having to wait for staff to show up at the front desk, the place is OK.
Business response:
Thank you for taking the time to share your review. We are pleased to know you liked our location and parking facility. However, we are sorry for your disappointment with the cleanliness of our common areas. We have processes in place to make sure that the area is maintained in good condition throughout the day. We are working with the housekeeping team to make sure we are consistently following our cleaning schedules. We appreciate your additional feedback and hope to see you again in the future. Sincerely, Hotel Management
Comfortable This hotel was a pleasant stay. Made it easy to travel to Hermann Hospital.
Business response:
Denman, thank you for the wonderful rating of Extended Stay America! We are delighted to know you had a pleasant stay and that our location worked well for your needs. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
The bathroom shower didn't work plus the rails was off the bed
Business response:
Thank you for taking the time to share your review. We are sorry for the issues you had in your suite and regret the inconvenience caused. We appreciate your comment and will share it with the appropriate team. We hope you will choose us again in the future so we can provide you with a much better experience. Sincerely, Hotel Management
Very clean. Very close to my destination..............
We were informed of no amenities because of covid 19 but other hotels did.
Business response:
Thank you for being a guest at our hotel. We regret any disappointment with some of our amenities not being due to the current circumstances. We do keep updated information on our hotel's website so our guests can be aware of what we currently offer. We look forward to providing our full services again once it is safe for our guests. We hope to serve you on a future date. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. has a 4.2 star rating with 1,622 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. is open now. It will close tomorrow at 12:00 a.m.