Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.

Business response:

Stephen, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Ronnie, thank you for staying at our hotel. We apologize for the wifi issue not being resolved in a timely manner. We will discuss your concern with our internet service provider to ensure we deliver a seamless experience. Regarding the charges please get in touch with our front desk associates for assistance. Your feedback is appreciated. Sincerely, Hotel Management 

Business response:

Terri, thank you for your feedback. We are sorry if there were a few issues that kept you from giving us a higher rating. We regret any inconvenience this caused, and we hope you will return for the perfect stay you deserve. Sincerely, Hotel Management 

Business response:

Brian, we are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management 

Business response:

Judy, thank you for being our guest. Although you liked our comfortable accommodations, we are sorry for the inconvenience you had with our parking facility. We hope you will consider giving us a second chance the next time you are in the area. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had an enjoyable, comfortable stay and that our location close to MDAnderson was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for reviewing your recent stay at Extended Stay America. We are delighted to hear you had an enjoyable stay, liked our refreshing property, and that our location close to MDAnderson was perfect for your needs. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Rebecca, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Dana, thank you for your perfect rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management