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Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
- Hotels
- Houston, TX
About this business
Location details
1301 S. Braeswood Blvd., Houston, TX, 77030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel was clean and accommodating. Was here for medical purposes and its close to downtown hospitals. Price was great.
Windows lock is broken, I try to keep then open for a bit and they will close instantly. Also found 3 small cockrouches. Missing plastic shower curtain, it only has a fabric one wich gets wet and water falls in the floor. Other than that it was good.
Business response:
Ariane, thank you for the feedback regarding your stay. We are glad you were pleased with most aspects of your stay. However, we regret not meeting your expectations and apologize for your concerns with the guest room. We will share your comments with our maintenance team and our pest control provider to prevent such reoccurrences. We would like to regain your trust and hope to serve you again whenever your travels bring you to our area. Sincerely, Hotel Management
A kitchen was advertised but there was absolutely nothing furnished that would allow it to be used. I have stayed in many hotels over the years and this was the first I’ve stayed in that didn’t even furnish a glass or plastic cup to drink from.
Business response:
John, thank you for staying with us. We apologize for your disappointment with the in-suite amenities. Since our suites are designed for guests staying multiple nights desiring home-like living, these guests often bring their own bath amenities such as hairdryers and toiletries. These items are available and complimentary at the front desk at any time. Kitchenware for your suite is also available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to your suite. Your feedback is appreci... read more
No issues with our stay and cose to MDANDERSON.
Everything was great with the hotel my only problem was the bed was super hard and I just had surgery so I had to sleep in the recliner but other than that everything was great I appreciate how close they are to the hospital and how nice everybody has has been
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay and our location close to the hospital was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. has a 2.9 star rating with 3,449 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. is open now. It will close tomorrow at 12:00 a.m.