Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.

Business response:

Jackson, thank you for being our guest at Extended Stay America. We are glad to know you found our location ideal for your needs and had a comfortable stay with us. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for the positive rating. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Sheryl, thank you so much for the terrific rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management 

Business response:

Joanna, thank you for being our guest. We are sorry for the difficulties you encountered and regret the disappointment it caused. Your feedback has been shared with our housekeeping team to make sure we are consistent with our service delivery. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management 

Business response:

Debbie, thank you for choosing Extended Stay America and for the wonderful comments. We are thrilled you enjoyed not only our well-kept property and courteous associates but also our terrific location. We will be sure to share your kind compliments with our team. Thank you for being our guest, and we look forward to seeing you again soon for another memorable stay! Sincerely, Hotel Management 

Business response:

Heather, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Anthony, thank you for being our guest at Extended Stay America. We appreciate your perfect rating and are glad to know you had a pleasant stay with us. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for the generous review of Extended Stay America. We are thrilled to learn you loved our comfortable accommodations and that you were impressed with our courteous associates. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for selecting us for your short stay and for sharing your experience. We regret the inconvenience caused due to the shortage of towels and value your understanding and cooperation in these challenging times. On a positive note, your overall rating suggests you had a satisfactory visit, and we hope the positive aspects will bring you back to us. Sincerely, Hotel Management