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Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
- Hotels
- Houston, TX
About this business
Location details
1301 S. Braeswood Blvd., Houston, TX, 77030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needs remodel This could be a nice hotel if remolded. It is old and musty smelling, rusted appliances, just needs a new life. Location is excellent and staff was very good!
Business response:
Pamela, thank you for sharing your evaluation. We are glad you liked our cordial associates and the convenient location. However, we regret you were not entirely satisfied with the quality and condition of our accommodations. Your feedback gives us the knowledge we need as we continually seek to improve our guest experience and we have taken note of your comments. Thank you again, and we hope to see you soon. Sincerely, Hotel Management
Outdated and not very clean The price for the location is excellent but I was surprised at how outdated and not clean this hotel is. The rugs from the hallways to the room seemed like they don't get cleaned as often as they should. Only one bed had a blanket and the soap at the sink was so old I had to scrape the outer dried up layer to make some foam. Of the 2 mattresses, 1 was ok but the springs could be felt on the other one. I tried using the pulled out mattress but i was disgusted at finding cereal and other crap on it.... read more
Business response:
Ernesto, thank you for writing a review. We are disappointed to read that your stay was less than satisfactory. We apologize for the inconvenience you had in your room due to the housekeeping and maintenance issues you mentioned. We will share your comments with our team so they can take the necessary actions and be more diligent moving forward. We value you as our guest and hope you will stay with us again. Sincerely, Hotel Management
The Front desk personnel were the best super helpful and great people all around. Wish I could remember the girls name she was cool.
Business response:
Thank you for the generous review of Extended Stay America. We are delighted to know you loved our front desk associates and were impressed with the quality of service you received. Your compliments will surely be shared with our team. We value your business and look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management
We stayed at the hotel for my sons surgery which was being done down the street at the Children’s hospital and the staff was so nice. They really made us feel welcomed and we'll definitely be staying there more often. Everything was so clean.
Business response:
Jennifer, thank you for staying at Extended Stay America while you were here for your son's surgery. It was a pleasure to know our diligent associates delivered nothing but excellent hospitality that made for a comfortable experience. Your recognition is appreciated, and we hope to be of your service in the future. Sincerely, Hotel Management
Close to MD Anderson hospital and restaurants and stores
Business response:
Thank you for taking the time to share your review of Extended Stay America. We are delighted to know you enjoyed the convenience our location has to offer and that you had a great stay with us. It was a pleasure serving you, and we hope to see you soon. Sincerely, Hotel Management
One night stay Hotel is old renovated hotel .. room I had had spider webs in all corners of the ceiling ..room was comfortable ... had great price .. parking is mostly behind the hotel good walk around to the front .. raining would not be so great... the staff was friendly ... all in all for the price and location to Methodist hospital It was ok..
Business response:
David, thank you for staying at our hotel and sharing your experience. We are glad you liked our convenient location and affordable price and had a pleasant stay. We hope to have the opportunity to host you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. has a 4.2 star rating with 1,716 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. is open now. It will close tomorrow at 12:00 a.m.