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Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
- Hotels
- Houston, TX
About this business
Location details
1303 La Concha Lane, Houston, TX, 77054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Beautiful spacious room, bathroom, full kitchen, lvg room, ac/heat perfect, clean....accomadted walker, I’ll be back.....to return to Anderson medical center.... Ann
Business response:
Ann, thank you for your recent stay at Extended Stay America. We are delighted you enjoyed your visit to our hotel. We are also glad you loved your comfortable suite along with the fully equipped kitchenette. Thank you also for your feedback, and we look forward to your next visit. Sincerely, Hotel Management
Nice and friendly Amazing love the area
Business response:
Leroycia, thank you for the fantastic review of the Extended Stay America. We are thrilled to learn you had an amazing stay and that we were able to meet all your expectations. Your comments made our day and we look forward to welcoming you back. Sincerely, Hotel Management
Business response:
Gary, thank you for the perfect rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Loved the spacious room. Staff seemed "off" and the area is what it is!
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your spacious room! However, we regret you did not experience our staff at their best. We appreciate your review and hope to welcome you back soon. Sincerely, Hotel Management
Nice stay Very spacious room. We even got one with a full size kitchen. And they claim to have pots,pans, and dishes available, but we didn’t need them but it was still a nice commodity.
Business response:
Thank you for choosing Extended Stay America for your stay. We are pleased to know how much you liked your spacious room! Please note, kitchenware is available at the front desk to ensure cleanliness. We will remind our staff to communicate this more clearly going forward. We appreciate your review and hope to welcome you back soon. Sincerely, Hotel Management
Not recommended The room was not clean and was not cleaned during the stay. The condition o of the hotel is bad. The first room we were assigned was smelly and we had to change.
Business response:
We regret our hotel did not meet your expectations and you felt we were lacking in cleanliness. We appreciate you letting us know what we could do better and hope you will reconsider another visit, as we would love the opportunity to make a better impression on you. We also regret any other inconvenience caused while you were here. We hope to welcome you back to our hotel soon. Sincerely, Hotel Management
The 70’s Place! Not the best of hotels. Hotel needs major updates. Although the price was low, I was expecting better quality!
Business response:
Frederick, thank you for your review. We are sorry our hotel did not meet your expectations. We will share your valuable comments regarding the updates with our Brand Leaders so that they can take the necessary steps to make our future guests experience a better one. We hope you will consider a second visit o your next trip this way. Sincerely, Hotel Management
Stay was ok didnt have any issues.
Business response:
Velta, thank you for reviewing your nice experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby has a 4.4 star rating with 1,472 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby is open now. It will close tomorrow at 12:00 a.m.