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Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
- Hotels
- Houston, TX
About this business
Location details
1303 La Concha Lane, Houston, TX, 77054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
More like a low rent apartment Garbage in the hallways all night. No amenities as stated in the add except there was a kitchen with nothing in it. Bed was swayed in center and jiggled. The TV was tiny and too far away to watch.
It was alright Everything was nice except the carpet smelled and there was hair all in the tub so no way someone cleaned that. So we purchased carpet fresh & Lysol.
Business response:
Brittany, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We value your feedback regarding the cleanliness of your room and will be shared with our housekeeping team. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Good overall value Overall it was a good stay. Some of the public areas are a little dated. There were no supplies (pots, utensils, plates or silverware) in the kitchen.
Business response:
Thank you for the feedback. We are glad to read you had an overall pleasant visit and found us to be a good value.Your comments will be shared with our leadership and used as an opportunity to improve our guest experience. We look forward to another chance to regain your full trust. We wish you all the best with your travels. Sincerely, Hotel Management
Great budget stay Definitely not the worst stay, pleasantly surprised with the room size and space.. you get what you pay for. Can’t expect a 5 star stay on a 2 star budget. Overall enjoyed it. Room was clean and front desk staff great and very helpful. Definitely recommend 👍
Business response:
Juan, thank you for being a guest at Extended Stay America. It was a pleasure to know you had a comfortable stay in your spacious suite and that you were happy with the great value and service we offer. We appreciate your recommendation and look forward to seeing you again. Sincerely, Hotel Management
relaxed with the family Enjoyed our night at the hotel. Bed was very comfortable and very cozy.
There was not a coffee maker in the room nor did I see coffee out front for breakfast as it was advertised in the lobby upon entry. The people were very nice and the location was awesome but I need my coffee :-)
Business response:
Melissa, thank you for choosing to stay with us. We are glad you were pleased with our courteous service and that our location worked well for you. However, we regret we were not able to meet some of your expectations. Thank you again for taking the time to write about your stay. We look forward to your return visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby has a 4.4 star rating with 1,472 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby is open now. It will close tomorrow at 12:00 a.m.