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Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
- Hotels
- Houston, TX
About this business
Location details
1303 La Concha Lane, Houston, TX, 77054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
For our budget, the hotel was ok. We were even able to cook sometimes in our hotel room since there is a kitchen there. The lonely thing We didn't like about it is that we booked and paid for a room with 2 beds while we got a room with just a one queen bed. They promised to give us an other room with 2 beds in 2 days but after 2 days they said that there was no available room with the requested. We were so disappointed.
Business response:
Thank you for taking the time to write a review of your stay. I am sorry to hear that we were unable to provide you with the room type you desired. In response to your feedback, I am working with the front desk staff to set up procedures to resolve this issue. I am glad that you found our location acceptable and enjoyed the front desk staff's hospitality. Thank you again for providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
one block from Relient park great hotel, great staff, very helpful. Will stay again
Close to reliant Clean, convenient. Missed breakfast thought it was til 10:00 am
Business response:
Thank you for taking the time to write a review of your stay. I'm glad that you found our hotel to be clean and conveniently located. I am sorry that you were not able to join us for breakfast. Please know, our grab-and-go breakfast is available from 6:30am - 9:30am each morning. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Extended Stay America REview Thought the hotel was well maintained, clean with outstanding service.
unbelievably awesome this was a trip for my 5 year old daughter that was having open heart surgery. this hotel was wonderful. they helped with everything, shuttle guy on weekend is amazing. we will stay here again. thank you so much
The front desk staff were not as pleasant as I expected. However hotel was good for the OTC convention I attended
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby has a 3.4 star rating with 2,462 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby is open now. It will close tomorrow at 12:00 a.m.