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Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister
- Hotels
- Houston, TX
About this business
Location details
5454 Hollister St., Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We were delighted to serve you during your stay at Extended Stay America.
I like that u can have the guest over without being harassed
Business response:
We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
The TV volume didn't work and my room was too cold
Business response:
Thank you for writing a review. We are sorry for the inconvenience you experienced in your room. Our engineering team is investigating this problem to service the room immediately. We appreciate your business and hope that you will return for another visit. Sincerely, Hotel Management
Got a free upgrade on the room two beds and a sleeper sofa
Business response:
Thank you for your fantastic rating. We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon. Sincerely, Hotel Management
Safe place long way from home The staff there are wonderful! So helpful. They go above and beyond to make one feel at home. Boys there for a 3 month stay for work. Beds very comfortable and even tho by highway noise not a bother. The only negative if I had to find one .. the gym equipment is not functional. Has laundry facility on site. Easy access to all kinds of food and shopping within one circuit without getting on the crazy highway. Safe area. Folks staying there are very friendly. So if you are looking for a long term ... read more
Business response:
Rebecca, thank you for choosing Extended Stay America for your son’s summer internship. We believe that excellent customer service, our prime location, and well-kept property makes us an amazing choice. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Bring your bug spray The suite was nicely laid out. Had a big kitchen , full fridge. The problem was, I was bitten all over my legs by some kind of bug, most likely fleas. There is no maid service unless you stay 7 or more days, which would have been nice to know. Overall, the room was excellent if the fleas didn't eat me alive.
Business response:
John, thank you for your feedback and for choosing to stay at our hotel. Although you had a pleasant stay, we offer our apologies for the insects in your room. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future infestation. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
Business response:
Christina, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister
How is Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister rated?
Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister has a 4.3 star rating with 520 reviews.
When is Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister open?
Extended Stay America - Houston - Northwest - Hwy. 290 - Hollister is open now. It will close tomorrow at 12:00 a.m.