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Extended Stay America - Houston - Sugar Land

4.3
  • Hotels
  • Sugar Land, TX

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more

Location details

13420 Southwest Fwy., Sugar Land, TX, 77478, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,312 reviews
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David's profile image
6 years ago

Good hotel close to shopping malls restaurants easy access to main freeways to Houston. 

Business response:

David, it was a pleasure accommodating you at the Extended Stay America and are glad to know you enjoyed our well-kept property. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management 

David's profile image
6 years ago

Very good hotel clean rooms good staff easy access on and off freeway. 

Business response:

David, thank you for being our guest at Extended Stay America. We are glad to know you enjoyed your clean and comfortable accommodation and liked our ideal location. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management 

Chanti's profile image
Chanti 
6 years ago

Business response:

Chanti, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management 

Katie's profile image
6 years ago

pretty ok came for a concert. the location is nice. they are updating the hotel itself, but it is slightly rundown. would be great after a couple updates 

Business response:

Katie, thank you for choosing us while here for a concert. Although you liked our location, we apologize your stay was impacted by the on-going construction. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Great area but We really liked the location. I hate being negative and hope they can use this to improve. Our son found a used cup under the bed and the plate in the microwave have old food on it. Really could be a great place. Hope you guys can lift a little with cleaning 

Business response:

Please accept our apologies for your unpleasant experience during your visit. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of your expectations. We have checklists in place to inspect every suite after it has been serviced. We will revisit our deep cleaning program so that we can provide a much better experience in the future. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management 

David's profile image
6 years ago

Good hotel clean rooms secure parking easy access to major freeways to get around Houston. 

Business response:

David, thanks for choosing Extended Stay America. We are delighted to know you liked our well-maintained property and that you were impressed with the convenience our location has to offer. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Ramsey's profile image
Ramsey 
6 years ago

it was ok location was good. could use a little more cleanliness 

Business response:

Ramsey, thank you for sharing your feedback. Although you liked our location during your pleasant stay, we apologize for the cleanliness issue. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management 

Anthony's profile image
Anthony 
6 years ago

Usual 2.5 start hotel. Needed a room for one night and this extended stay hotel was just that. 

Business response:

Anthony, thank you for choosing Extended Stay America for an overnight stay. We're glad to know overall you had a pleasant experience with us and that you enjoyed your time with us.We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Houston - Sugar Land

How is Extended Stay America - Houston - Sugar Land rated?

Extended Stay America - Houston - Sugar Land has a 4.3 star rating with 1,312 reviews. 

When is Extended Stay America - Houston - Sugar Land open?

Extended Stay America - Houston - Sugar Land is open now. It will close tomorrow at 12:00 a.m.