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Extended Stay America - Houston - Sugar Land
- Hotels
- Sugar Land, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
13420 Southwest Fwy., Sugar Land, TX, 77478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room smelled of cigarette smoke. The breakfast area only had two tables.
Business response:
Thank you for being our guest. We are sorry for the smoke smell you encountered in your room, and we couldn’t provide you with an excellent breakfast experience. Your feedback has been discussed with our housekeeping team, and we have asked them to deep clean the room to remove the odor. We hope the positive aspects of your visit will bring you back to us for an even better experience. Sincerely, Hotel Management
it was decent.
Business response:
Moriah, thank you for reviewing your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Business response:
Thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Rooms were clean We enjoye our time ,the staff were nice .
Business response:
Thank you for evaluating your stay with us. We’re glad to know you were impressed with your well-kept room and that you liked the service provided by our superb staff. On behalf of everyone here at Extended Stay America, we invite you to stay with us again! Sincerely, Hotel Management
Family funeral No ice machine on premises, seemed under staffed but very friendly and helpful. Didn't feel 100% safe. Early morning disturbance and couldn't find find anyone, front desk dark.
Business response:
Thank you for reviewing our hotel. We apologize for the not meeting some of your expectations and for the disruption you experienced in the morning. Please know every room has a full-size refrigerator which includes ice trays for our guests’ convenience and that is why we do not have the ice machine on the floors. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Was.very nice. Will stay there again. Hotel staff were excellent and extremely helpful.
Business response:
Thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed Extended Stay America and the excellent service provided by our staff. It was a pleasure to have you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
It was a great place to stay , especially given the price you pay. Definitely my go to place while visiting sugarland/Houston area.
Business response:
Kenya, thank you for staying at Extended Stay America. We are delighted you had a wonderful time here and that you liked our affordable rates. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Always a good stay at this hotel. Convent access off highway, to resturants shopping malls.
Business response:
Davod, thank you for taking the time to write a review about your exceptional stay at Extended Stay America. As you shared, we are in a great location, and so convenient to the highway, giving easy access to restaurants, shopping, entertainment, and business parks nearby. Thanks again and we look forward to welcoming you back to our hotel on your next visit to the area. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Sugar Land
How is Extended Stay America - Houston - Sugar Land rated?
Extended Stay America - Houston - Sugar Land has a 4.3 star rating with 1,313 reviews.
When is Extended Stay America - Houston - Sugar Land open?
Extended Stay America - Houston - Sugar Land is open now. It will close tomorrow at 12:00 a.m.