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Extended Stay America - Houston - Sugar Land
- Hotels
- Sugar Land, TX
About this business
Location details
13420 Southwest Fwy., Sugar Land, TX, 77478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Christina, thank you for your 10-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Christina, thank you for your 10-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Needs more security & supplies The TV didn't work well, picture was full of static. There wasn't any spare toilet paper, soap, or shampoo. The back door to the parking lot was broken and anyone could get in without a room key.
Business response:
Thank you for being our guest. We're sorry for the inconvenience you had due to our hotel policy and that you did not feel safe while you were here. Please know the items such as toiletries are available at the front desk as per the brand standard and are always complimentary. Also, know the safety and security of our guests and their property are of utmost importance to us, and we work closely with local police to maintain a safe and secure environment in our hotel. We hope you will give us another chance as we are confiden... read more
Business response:
Eric, we are so glad you enjoyed your time at Extended Stay America. Thank you for the nice rating, and we look forward to your next visit. Sincerely, Hotel Management
Do it again My stay was great.
Business response:
Marcus, thank you for taking the time to post a nice review of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Everything looked nice. Great price with great room
Business response:
Thank you for the 5-star review of Extended Stay America. We are thrilled to know you liked your well-maintained room and that we were able to meet your expectations at a great price. On behalf of everyone here, we invite you to stay with us again. Sincerely, Hotel Management
Convenient location and area was safe. Will stay again.
Business response:
Thank you for sharing your review of Extended Stay America. We are delighted to know you liked our convenient location and had a great stay with us. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Sugar Land
How is Extended Stay America - Houston - Sugar Land rated?
Extended Stay America - Houston - Sugar Land has a 2.9 star rating with 2,803 reviews.
When is Extended Stay America - Houston - Sugar Land open?
Extended Stay America - Houston - Sugar Land is open now. It will close tomorrow at 12:00 a.m.