This profile has been claimed by the business owner or representative.
Extended Stay America - Houston - Sugar Land
- Hotels
- Sugar Land, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
13420 Southwest Fwy., Sugar Land, TX, 77478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
Perfect size for our stay!
Business response:
Thank you for the generous review of Extended Stay America. We are delighted you enjoyed everything our hotel has to offer, including your rooms. We hope you will come back to see us soon! Sincerely, Hotel Management
Business response:
Lin, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
I arrived midnight and leave early twice in three days. The stuff facilities customer needs without any complaints, very friendly and helpful. Sandy and Rudy are very nice. BTW, there is a gym on the 3rd floor and swimming pool on the other side. Found out last evening that the hotel is much bigger than it looks.
Business response:
It was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. We are delighted to read you enjoyed your stay and our facilities and service were to your satisfaction. We will share your compliments with the team especially Sandy and Rudy. Thanks again for all of your great feedback. We look forward to your next stay! Sincerely, Hotel Management
Great Staff I would like to say that the staff were extremely courteous, friendly, helpful, and professional. Very good customer service. Including the mtce man who saw i was having trouble opening laundry room door. Thanks so much staff.
Business response:
Thanks for the awesome feedback. We strive to provide our guests outstanding hospitality, and your compliments serve as encouragement to all of us. It was a pleasure serving you at Extended Stay America, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
Robert, thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
長住經濟型旅館，供應簡易自助早餐，可滿足一般商務出差住宿之需求
Business response:
Thank you for choosing Extended Stay America while here for business. We are delighted to read you liked our affordable rates and all that we have to offer. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Got there about 2 they wouldn't let me check in till 3 but two other parties were let in before three.
Business response:
Pablo, thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry for the poor service you experienced from our front desk team. We value your feedback and will use it as a training opportunity to improve our service delivery. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Sugar Land
How is Extended Stay America - Houston - Sugar Land rated?
Extended Stay America - Houston - Sugar Land has a 4.3 star rating with 1,312 reviews.
When is Extended Stay America - Houston - Sugar Land open?
Extended Stay America - Houston - Sugar Land is open now. It will close tomorrow at 12:00 a.m.